Business ProfileforDaytona Mitsubishi

Trent, his manager, and the finance guy seemed to want to work with me. I brought my car in running then had to make a quick trip to run an item to my wife. When I returned back at the dealership, Trent was right there. My car still was running and driving at that point. After coming to terms on a deal and taking the new car for a drive, my wife and I decided to NOT take the deal. Trent, the finance guy, and the sales manager on duty tried to pressure me into taking the deal anyway by stating that I had said these exact words, “I WILL be able to get a $1,000.00 down payment”. What I said was I would discuss with my wife about the down payment. We decided that we would NOT take the amended deal. I was then berated for not being able to make a decision on my own. I finally received my keys back after requesting them repeatedly. When I got in my car it would no longer start and run. No help was offered by this dealership, so I called my wife to get the car towed. When my wife and friends arrived to tow my car away, Trent came outside and began berating me and saying that did my friends have permission from my wife to tow my car. She was right there. He then told my wife to move her truck in front of her wife’s car. This behavior continued for several minutes. I was very upset and will not be returning to this dealership or it’s sister dealership Daytona Kia. If I could leave a negative star it would be negative five star. Worst ever customer service experience I have ever had including every business that I have ever encountered.