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Find a Location

Schumacher Automotive Delray, LLC has 1 locations, listed below.

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    Business ProfileforSchumacher Automotive Delray, LLC

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.27/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/20/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Schumacher Automotive Delray, LLC offers new and used car sales and service.

    Business Details

    Location of This Business
    2102 S Federal Hwy, Delray Beach, FL 33483-3316
    BBB File Opened:
    7/20/2016
    Years in Business:
    9
    Business Started:
    5/24/2015
    Business Incorporated:
    10/5/2015
    Accredited Since:
    7/20/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Schumacher Lincoln
    • Schumacher Lincoln of Delray
    • Lincoln of Delray
    • Schumacher Subaru of Delray
    • Schumacher Chrysler Dodge Jeep Ram of Delray
    • Schumacher Subaru
    Business Management
    • Mr. Charles Schumacher, Managing Member
    • Sal Delgreco, President
    • Ms. Amanda Schumacher
    Contact Information

    Principal

    • Ms. Amanda Schumacher

    Customer Contact

    • Mr. Charles Schumacher, Managing Member
    • Sal Delgreco, President
    • Ms. Amanda Schumacher
    • Janet Brush, Customer Service Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael T

    1 star

    09/16/2024

    I have never been treated as bad as I have in my as then to how I was treated over the weekend by the Schumacher Auto Grouo. I had purchased a car from them two weeks agai. I had to return a car that I bought, because it was in the shop about 6 times in 2months. I was guided to purchase a 2016 Subaru Outback. It drove nice and I know they are reliable. This vehicle was going to be $300 more a month because I wasnt able to put any money down. I am disabled and I am on a liver transplant list. I had to cancel much needed appointments due to my last car. Anyway, I bought it and the next day, the window sensor was broken. I was told to bring it in and found out I had no warranty. I was under the assumption it was under some type of warranty but it wasnt. This week, I was driving and multiple warning lights came on. I was told to bring it in and it ended up being the evap canister. It was clogged. Once again under warranty Anyway, that make a long story short , I waited all day ant the dealership l, for a manager who was supposed to get me when he could. Never once did anyone come get me. Today I went in and they agreed to fix it but I had to leave it! I had to reschedule another appointment to bro g it in today. Then I was told that I was going to get a check today and it wasnt there. I had called the appropriate person, *******. First I was accused of yelling when I was walking it was loud. I explained I was death in one ear. I apologized and said I wasnt yelling and if I was it wasnt to her. Then she accused me of being nice to her because she had money I needed. Then I said Im about to cry because I have a child and I have to think of something because I was broke. She actually said to *** cant give out money to everyone who cries to me. I stated I wasnt crying to her. Anyway what a horrible thing to say to someone on the phone. Never yelled at her and all she wanted to do is set me up so she didnt have to look into my case. Im furious now.

    Schumacher Automotive Delray, LLC Response

    09/19/2024

    ******* we are sorry for your experience at our Delray Schumacher Dealership.  The warranty cancellation process does take 4 to 6 weeks.  We are sorry that you were not informed of that. The cancellations were expedited for your 2017 **** Escape, and the check was cut September 16, 2024.  I trust you are in receipt of that check.

    I do not have any knowledge of the 2016 Subaru Outback you have referenced.  Thank you for reaching out to us.

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