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            Business ProfileGeneral Marketing Solutions, LLC

            Exercise Equipment
            BBB accredited business

            Contact Information

            4095 S State Road 7 STE L216

            Lake Worth, FL 33449-8185

            Visit Website
            (800) 465-0885

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            Customer Reviews

            1.86/5

            Average of 7 Customer Reviews

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            Customer Complaints

            29 complaints closed in last 3 years

            8 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 7/10/2019

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4095 S State Road 7 STE L216, Lake Worth, FL 33449-8185
            BBB File Opened:
            4/27/2018
            Years in Business:
            7
            Business Started:
            10/3/2017
            Business Incorporated:
            10/3/2017
            Accredited Since:
            7/10/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Maxiclimber
            • Inova
            • Inova US
            • Www.inovaus.com
            • Skoon
            Business Management
            • Mr. Juan Carlos Mercenari, Managing Member
            • Rigoberto Gomez Mendoza, Customer Service Manager
            • Mr. Bernardo Hasbach, CFO
            • Mr. Hugo Del Pozzo, Managing Member
            • Mr. Rafael Garza, Managing Member
            • Mr. Bruno Mercenari, Managing Member
            Contact Information

            Principal

            • Mr. Bernardo Hasbach, CFO

            Customer Contact

            • Mr. Juan Carlos Mercenari, Managing Member
            • Rigoberto Gomez Mendoza, Customer Service Manager
            • Mr. Fernando Mercenari, CEO
            • Mr. Bernardo Hasbach, CFO
            • Mr. Hugo Del Pozzo, Managing Member
            • Mr. Rafael Garza, Managing Member
            • Mr. Bruno Mercenari, Managing Member
            Additional Contact Information

            Phone Numbers

            Website Addresses

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            Customer Complaints

            29 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/20/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Ive contacted MaxiClimber 3x since Ive got this exercise equipment for my birthday April 21st. The machine is supposed to go up and down simultaneously but only one side goes up and down and the other just up. Maxiclimber asked me to send a video of the problem I did and they sent out a part that has nothing to do with my problem. Ive asked MaxiClimber on multiple occasions thru email to send someone to my house and fix it and Ill pay but all they did was send me out a part they thought I needed but didnt. Im very upset that my machine is not working properly and no help is being offered. Seems as tho these bungie cords are to short
            Read More
            Read 28 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Oghenetejiro E

            12/08/2023

            The company is a scam. They lost the exercise equipment and then they scheduled a redelivery to the wrong address. They delivered the item to the incorrect address and refused to schedule a pickup and redelivery to the correct address. Their customer service department is phishing for information and asked me to send a photo of the apartment door. The customer service department refused to connect me with a supervisor. They have refused to send me an email confirmation of the corrections that they have made.
            Read 6 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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            BBB Reports On

            BBB reports on known marketplace practices.

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