Business ProfileforAll Security Equipment

I ordered a Bolide BV-BCAM bodycam Sept 6th from ************************** once I received my bolide BV-BCAM bodycam I tried to contact the seller to get some information on how to operate the device proficiently but they weren't able to help me, so I contacted the manufacturer. When I contacted the manufacturer I was told they'd email me instructions on how to operate the device but after two days that didn't happen. I called the manufacturer day three and I was told that the technician was on the phone and he'd call me back as soon as he was available and that didn't happen. I later explained that I'm on central time zone and I'm trying to be patient/professional with the individuals but my patience had been exhausted. I said I am a consumer and I'm a disabled veteran working armed security and I need a bodycam for work. This company wants to sell you a product but CANNOT stand up and provide halfass decent customer service, if they could I wouldn't be writing this. This is a total disgrace and this company should be AVOIDED AT ALL COSTS. If you're looking to waste time and money by all means go ahead and roll the dice, just know that you're not going to receive any support if anything goes wrong, no support if you've got a question, they can't follow up and give you thorough feedback on ANYTHING. **** POOR CUSTOMER SERVICE. MONEY HUNGRY, MONEY GRAB and leave the customer feeling confused and angry. Having a bodycam while working in the armed security industry is essential and important to document day to day interactions with people good and bad and can help tell the story of what, how, who or what have you but between these two companies they don't share the same concerns as the hard working consumer who struggles to buy their products but can't take a moment of their time to assist me the consumer, thank you ************************** and not to forget ****** manufacturer.