Business ProfileforMango Clinic
At-a-glance
Related Categories
Business Details
- Location of This Business
- 434 SW 12th Ave STE 205, Miami, FL 33130-2432
- BBB File Opened:
- 9/16/2020
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 7245564 for this business, issued by Miami-Dade Tax Collector
These agencies may include:
Miami-Dade Tax Collector
140 W Flagler Street, 1st Flr
Miami FL 33130
- Type of Entity:
- Corporation
- Alternate Business Name
- Filoli, Inc.
- Mmj Doctors
- Business Management
- Vasili Razhnou, President
- Contact Information
Principal
- Vasili Razhnou, President
Customer Contact
- Vasili Razhnou, President
- Additional Contact Information
Fax Numbers
- (786) 391-1694Primary Fax
- (786) 391-1694
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Greg L
1 star09/23/2023
Mango Clinic Response
09/26/2023
We sincerely apologize for the experience you've had with our telehealth clinic. We understand that managing ADHD is a crucial matter, and we regret any inconvenience you've faced in obtaining your medications and receiving timely responses.
Your feedback is valuable to us, and we take your concerns seriously. We have reviewed your case, and we acknowledge the issues you raised regarding our communication and appointment scheduling. It is our priority to ensure the best possible care for our patients.
As a token of our commitment to your satisfaction, we have initiated a full refund for your recent charges. You should see this refund reflected in your debit card statement within the next few business days.
We are also actively working on improving our communication channels and appointment availability to better serve our patients with ADHD. Your feedback will help us make the necessary changes to ensure a more efficient and professional experience for everyone who chooses our services.
Again, we apologize for the inconvenience you've faced, and we appreciate your patience and understanding as we work to make improvements. If you have any further concerns or would like to discuss your case in more detail, please do not hesitate to reach out to our patient support team at ***************************
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.