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Find a Location

Comfort Keepers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Comfort Keepers

      776 John Sims Pkwy E Niceville, FL 32578-2032

    • Comfort Keepers

      1149 Creighton Rd STE 5 Pensacola, FL 32504-7071

    Business ProfileforComfort Keepers

    Senior Home Care
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    We provide in-home non-medical care for seniors.

    Business Details

    This is a multi-location business.

    Find a Location

    Comfort Keepers has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Comfort Keepers

        776 John Sims Pkwy E Niceville, FL 32578-2032

      • Comfort Keepers

        1149 Creighton Rd STE 5 Pensacola, FL 32504-7071

      Location of This Business
      776 John Sims Pkwy E, Niceville, FL 32578-2032
      BBB File Opened:
      6/17/2004
      Years in Business:
      22
      Business Started:
      6/30/2002
      Business Started Locally:
      6/30/2002
      Business Incorporated:
      5/7/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 299993834 for this business, issued by Agency for Health Care Administration

      These agencies may include:

      Agency for Health Care Administration

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (888) 419-3456

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Emerald Coast Services TDC, Inc.
      Business Management
      • Mr. Tony Swaim, Owner
      • Mr. Mike Kruckeberg, Franchise Owner
      Contact Information

      Principal

      • Mr. Mike Kruckeberg, Franchise Owner

      Customer Contact

      • Mr. Tony Swaim, Owner
      • Mr. Mike Kruckeberg, Franchise Owner
      Additional Contact Information

      Fax Numbers

      • (850) 279-4937
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Greg L

      1 star

      06/13/2022

      I hired this company for transportation to a medical procedure two weeks in advance. I gave them my credit card. I called at least 4 times stressing how important it was and they assured me they had it taken care of. The last call I made was on Friday - previous to my Monday morning surgery appointment. I was told (name redacted due to submission terms) would be at my house at 6am on Monday to take me to my 7am procedure. This (Monday) morning no one showed up. I immediately called and left a message. 10 mins called again and the employee answered and said she would call and find out when they would arrive. 10 more mins, I call back and she says she texted her, but no reply. This person did not even have the decency to ever once call me. After calling her 4 times, I gave up . I spent all day yesterday, prepping for this procedure and it was very painful - all a waste I will have to do it again. This company has endangered my health! I asked to have the owner or manager contact me and was told the manager would call me at 8am. He never did. I have sent 4 emails asking for a phone call and he has not replied or called. Think twice before you trust this company to provide you or your loved one services!

      Local BBB

      BBB of Northwest Florida

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