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Find a Location

Peaceful Paws Memorial Services, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPeaceful Paws Memorial Services, LLC

    Cremation
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/22/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Peaceful Paws Memorial Services, LLC is a pet cremation facility. We have built our business on the foundation of integrity, love and respect. Every pet that comes to us is treated as our own family.

    Products & Services

    Pet Removal, Pet Cremation, Memorial Products such as Urns, Pet Home Euthinasia, Grief Counseling,

    Business Details

    This is a multi-location business.

    Find a Location

    Peaceful Paws Memorial Services, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      13700 NW 19th Ave. Unit 11, Opa Locka, FL 33054
      BBB File Opened:
      5/29/2020
      Years in Business:
      5
      Business Started:
      3/18/2019
      Business Incorporated:
      11/9/2018
      Accredited Since:
      6/22/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Joseph Castranova III, Administrator
      • Mr. Julian Rivera-Montcaleano, President/Founder
      Contact Information

      Principal

      • Mr. Julian Rivera-Montcaleano, President/Founder

      Customer Contact

      • Mr. Joseph Castranova III, Administrator
      • Mr. Julian Rivera-Montcaleano, President/Founder
      Additional Contact Information

      Fax Numbers

      • (305) 230-7609
        Primary Fax

      Customer Complaints

      2 Customer Complaints

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      File a Complaint

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julian G

      1 star

      08/07/2024

      What a difference a year and 6 months makes. I called peaceful Paws memorial for my dog. Just died, the person I talked to was very respectful. Very courteous and kind. He told me how it works. He gave me the price and all the procedures. So I took my dog the next day to their company for the cremation. So I'm taken care by a man name. supposedly ****** and he tells me that the person that I talk to by the phone made some errors and they will have to charge me even more. I let it be cause I was in stress over my dog's passing and wanted to get this over with as soon as possible. As a token, he offered me a paw **** print for the error they made now Everything was gonna cost even more. Then they told me over the phone. After that the whole process was over, he gave me a brown bag of peaceful paws memorial service or the envelope inside with the print cremation. ID that I never opened until yesterday for a year has passed since my dog's cremation. And I had just lost my other dog. That was her sister. So I called again the same company to get this ordeal over with. And here's how everything from 1 year will be totally different.The person of the phone was ruled.They didn't want to talk to me after.I was trying to get that information that I've been here a year ago.You send me to come in.When I couldn't and I told him I'll come the next day.He didn't have much help at all pretty much of a jerk.So the next day passes I go Early? To get the route awakening when I was finding the phone of the lady who was working that day that I'd been there before. She was asking for a barcode scan but I filled the form like I did the last time with all the information on my dog just like before to receive that, my dog from last year. Her formation wasn't even there registered in the computer like I was never there. They wanted to charge me even more than the first time. Not the price of man told me by the phone yesterday again

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