Business ProfileforA Superior Air Conditioning Company

We have had issues with the ac unit we purchased and have been trying to find a resolution for quite some time now. We asked in December 22 for someone to call us so we can get a resolution to have a reliable unit at this property. They never called and they were contacted last week and the manager finally called asking what I wanted. He should have been up to speed with the issues. He would not let me talk and cut me off each time i tried to have a discussion and after I asked him several times to let me finish my sentences. He continued to be combative, rude and unprofessional to the point I told him to shut the hell up so I can speak. He hung up sending me a text refusing to speak we me because I said a cuss word. I asked to speak with someone else and he refused. My property managers are trying to handle but the have now refused all service. I have a warranty and need that transferred to another company or something so I can get this issue resolved. I really don't care to do business with a company whose manager acts like a petulant child anyway but I do need to have this addressed. This has cost me a lot already and I need someone at this company to step up and act professional rather than the inept manager that I have experienced. I want to have my warranty honored and hopefully transferred to a company that can conduct themselves in a professional manner and are interested in at least trying to take care of the customer rather than being combative and arguing. This manager was very confrontational and was incorrect in several statements he made. He obviously in inept in his current capacity. This is costing me money each day and I need an immediate response.