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Fat and Weird Cookie Company has 1 locations, listed below.

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    Business ProfileforFat and Weird Cookie Company

    Cookies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2540 Jenks Ave, Panama City, FL 32405
    BBB File Opened:
    12/2/2022
    Business Incorporated:
    7/9/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    Most Recent Customer Review

    Carol C

    1 star

    09/19/2024

    While the cookie is good; their customer service is non-existent. I pity the person who has issues with an order, because they really do not care about you. Up until today, I frequently ordered from them. When I received the shipping information on my last order, I noticed it is not what I ordered. When I presented my confirmation receipt to the company (btw, I ordered from their website through a Facebook link), I was told that is not what is not the website today and I was given a link. It appears the 4-pack was changed from what I ordered and that is all I received from the company. So, I am getting cookies I did not want, but they don't care. BTW. they never offer refunds even when it is their mistake. Also, do not be fooled with the free shipping promo. When you order they will be in another discount that amounts to a smaller cost savings and you don't have the option of changing it back. So, I did not get the cost savings I wanted, and it was the original reason I clicked on the deal. Like a bait and switch situation. I have reached out to customer service several times with no response from the company. Today they are losing a frequent customer, but I don't think they will care at all.

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