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          Find a Location

          Members First Credit Union of Florida has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Members First Credit Union of Florida

              64 S Reus St Pensacola, FL 32502-5716

            • Members First Credit Union of Florida

              PO Box 12983 Pensacola, FL 32591-2983

            • Members First Credit Union of Florida

              250 W Airport Blvd Pensacola, FL 32505-2238

            • Members First Credit Union of Florida

              7176 N 9TH Ave Pensacola, FL 32504-6616

            • Members First Credit Union of Florida

              5005 Highway 90 Pace, FL 32571-1503

            Business ProfileMembers First Credit Union of Florida

            Credit Union
            Multi Location Business

            Contact Information

            64 S Reus St

            Pensacola, FL 32502-5716

            Get Directions
            Visit Website
            Email this Business
            (850) 434-2211

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Members First Credit Union of Florida has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Members First Credit Union of Florida

                64 S Reus St Pensacola, FL 32502-5716

              • Members First Credit Union of Florida

                PO Box 12983 Pensacola, FL 32591-2983

              • Members First Credit Union of Florida

                250 W Airport Blvd Pensacola, FL 32505-2238

              • Members First Credit Union of Florida

                7176 N 9TH Ave Pensacola, FL 32504-6616

              • Members First Credit Union of Florida

                5005 Highway 90 Pace, FL 32571-1503

              Location of This Business
              64 S Reus St, Pensacola, FL 32502-5716
              Email this Business
              BBB File Opened:
              11/1/1986
              Years in Business:
              70
              Business Started:
              3/19/1954
              Business Started Locally:
              4/1/1954
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Members First Credit Union
              Contact Information

              Customer Contact

              • Ms. Michele Williams, President/CEO
              Additional Contact Information

              Fax Numbers

              • (850) 433-8346
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/15/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              For several months the Member First Credit Union of FL app has had error messages stating that the server could not be reached when attempting to access “My cards” via the Members First bank smartphone app or via the online website. On 10/04/24, I went into my local branch to try to get assistance with this ongoing issue, shellie ********** assisted me and witnessed first hand that neither the app nor the website work when trying to access “My Cards”. I just tried to get tickets to a show out of state and the card is being declined because I don’t have access to turn my card on, I am not able to do my banking via a app or their website despite being a member in good standing for 30+ years. The response that I have received so far is that my 4 yr old smart phone that is running on up to date software is not being supported by their app-which makes NO sense and I believe I am being lied to at this point.
              Read More

              Customer Reviews

              1 Customer Reviews

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              Start a Review

              Most Recent Customer Review

              Brian E

              11/03/2023

              I had the pleasure of working with Mary W. on securing a home loan, and I can't emphasize enough how exceptional my experience was. Mary's expertise and dedication shone through at every step of the process. As a first time buyer, she walked my spouse and I through the details of the home loan procedure, offering her insight and guidance. Her professionalism, tenacity, and commitment to ensuring a smooth and successful transaction made the task of purchasing a home feel enjoyable and manageable. Mary's personalized approach and unwavering support were truly remarkable. She went above and beyond to address my questions and concerns promptly, and her attention to detail was second to none. I felt not only well-informed but also well cared for throughout the entire journey by Mary, Joanne, and the entire Members First team. We are now proud homeowners, and I couldn't be more satisfied with the experience. I wholeheartedly recommend Mary, Joanne, and the Members First team to anyone seeking a home loan professionals who truly go the extra mile.

              Members First Credit Union of Florida Response

              11/06/2023

              We are delighted to hear about your positive experience with Mary, Joanne, and the rest of our team. Our team members are dedicated to delivering excellent service and are driven by their passion for helping people. At Members First, we take our responsibility to educate our members seriously. We understand that managing finances can be overwhelming, and we strive to make the process as transparent and straightforward as possible. By providing our members with the knowledge and tools to make informed decisions, we aim to empower them to achieve their financial goals. We are thrilled to hear about your new home and would like to extend our warmest congratulations to you. Homeownership is a significant milestone, and we are honored to be a part of your journey. As your financial partner, we are committed to supporting you in achieving future goals. Thank you for choosing us as your financial partner and trusting us with your financial journey. We value your trust and look forward to continuing to serve you.

              Local BBB

              BBB of Northwest Florida

              More Info on Local BBB

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