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          American Bath and Shower of South Florida LLC has 1 locations, listed below.

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            Business ProfileAmerican Bath and Shower of South Florida LLC

            Bathroom

            Contact Information

            854 SW 12th Ave

            Pompano Beach, FL 33069-4530

            Visit Website
            Email this Business
            (800) 832-2227

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            854 SW 12th Ave, Pompano Beach, FL 33069-4530
            Email this Business
            BBB File Opened:
            11/18/2021
            Years in Business:
            3
            Business Started:
            1/28/2021
            Business Incorporated:
            9/15/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Fernand J. Labelle, Manager
            • Mr. Erick Homier, Manager
            Contact Information

            Principal

            • Mr. Fernand J. Labelle, Manager

            Customer Contact

            • Mr. Fernand J. Labelle, Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unresolved
            Terrible experience. I went to the Home and Designer Show and saw their product and was immediately attracted with the stone and lifetime warranty they advertise about. I Scheduled a presentation and had the pleasure designing my shower with my Sales *** that is fantastic. Than the nightmare began. The production and install team do not measure up and are not skilled to do the job. The two installer that came to my house ARE NOT LICENSED PLUMBERS. !The way they want to fix their mistake is by having me sign a change order and take my review down, Spoke to ******************************* on Friday 8/26/24 at 9:30 am, after leaving two reviews, he called me tell me they want to finish the shower but it is their office policy and the only way they will move forward is if i removed the review on ****** and BBB. I have not changed my order! I upgraded it once, see all documents attached. They messed up and are not accountable for their mistake now black mailing me by sending me an email, telling me I am at breach with my contract! Their answer on ****** is is a lie! I paid an additional $2,321 on 6/11/24 for a rain head and handheld CHROME system and a niche. My sales ******** confirmed THEY made a mistake, she even confirmed she made a mistake with the grey niche order. She no longer works with them.
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            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dean G

            05/10/2023

            Worst company ever. Dishonest and unprofessional. Broke pipes, installed leaky valves and used improper materials. Our permit request was sitting on someones computer for two weeks because they forgot to hit the submit button! The company broke a pipe that caused damage to the apartment below. After a period of fighting with them and after my wife and I told them we were seeking legal advice, they said they would fix the small spot of damage. The repair was horrible because they used the wrong material! The repair had to be redone by a contractor, which cost us $300.00. American Bath refused to reimburse us. Valves that they installed on the new toilets were leaking and my contractor needed to repair them. They even used the wrong size ****** for the pipes. Please do not use this company! It is no wonder that they replaced most of the staff in their ***************

            American Bath and Shower of South Florida LLC Response

            05/23/2023

            Weve reached out to Grosss and unfortunately, we cannot be held responsible for the claimed leak that they are referring to.  This leak was caused by his fridge that was unplugged in the middle of his living room, as they have had multiple contractors there doing major renovations in their condos kitchen and living room.
            His fridge was unplugged and moved in the middle of his living room which had bags of ice in the freezer that leaked, and water infiltrated to his neighbor downstairs living room which has a higher ceiling then the bath area that we renovated and there were no damages underneath our work areas which we have pictures.

            We explained this to ************** and his neighbor at the time this was pointed out to **.

            All the work that we performed passed all inspections and final inspection, which now all permits closed and are satisfied.

            We have also went above and beyond for the Grosss through out this whole project.

            Our products and services have a lifetime warranty.

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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