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            Business ProfileTry Instantly Fresh

            Cleaning Supplies

            Contact Information

            3580 W Hillsboro Blvd

            Pompano Beach, FL 33073-2106

            Visit Website
            Email this Business
            (800) 401-9107

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3580 W Hillsboro Blvd, Pompano Beach, FL 33073-2106
            Email this Business
            BBB File Opened:
            6/1/2020
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            9:00 AM - 5:00 PM
            Su:
            9:00 AM - 5:00 PM
            Business Management
            • Customer Service, Manager
            Contact Information

            Principal

            • Customer Service, Manager

            Customer Contact

            • Customer Service, Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I have attempted to cancel this charge multiple times for the last year and it never stops. I dont even know what the charge is for. I want it cancelled
            Read More
            Read 17 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            JAMES L

            05/20/2022

            This company is a complete scam. I never signed up for anything and have been paying $17.31 per month for what they call a membership. I did call them and talked to a customer representative. He said I didn't check a box when I ordered some pest deterrents and so I am a member of the *** club. When I said I didn't sign up for anything he offered to return my last months charge of $17.31. I think they feel that if the charge is not exhorbitant they can get by with this charge monthly. If confronted, they say they will refund the last month's membership fee and cancel the membership. I can only say that they bilk millions out of the public with this scam. It really is a deterrent to ordering anything on line. I would leave a minus star if able.

            Try Instantly Fresh Response

            05/04/2023

            Hi ***********

            I'm sorry to hear about the charges that you have been receiving from our company. I understand how frustrating this situation must be for you, and I want to assure you that we take these matters very seriously.

            After reviewing your account, we found that you were enrolled in our VIP membership program. This program includes a monthly fee of $17.31 for exclusive discounts and benefits on our products.

            We understand that this was not made clear to you when you made your purchase and we sincerely apologize for any confusion or inconvenience caused. We have now canceled your membership and refunded all charges made to your account since the start of your membership.

            If you have any further questions or concerns, please do not hesitate to contact us.

            Thanks,

            Read 7 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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