Business ProfileforHM Events & Hospitality LLC

My sister is getting married & she was interested in BRT Weekend for her bachelorette party. We waited for the announcement for the dates so we could schedule our rental and activities. We were initially surprised it was moved from ************* to ************ but decided to buy tickets the day they went on sale (Feb 1, 2024). The afternoon before the event, representatives from the company went live on Instagram to inform people that the venue changed. They didn't make any official announcements about the change until hours later which included the new location (********** in Mt. ******, **). They made it seem like it shouldn't be a big deal because it wasn't much further than ************. This couldn't be further from the truth because it was almost two hours away from our rental. We were unable to cancel the rental and it wasn't feasible to travel two hours each way for three days. It's supposed to be "beach road trip weekend" but it was in a park & not as advertised. The event was advertised as "all-inclusive" but the day before the event, they answered patron questions in the comment section stating food & drinks are not included. Patrons that went to the event said there was no liquor license so they only had water and juices which ultimately ran out. Between our group, we paid thousands of dollars to attend the weekend. BRT quietly started changing their website & posts but older Coney Island posts still remained. It wasn't until the day of that they sent text messages to patrons. Front Gate Tickets where we bought the tickets didn't send an email until 8:21pm the night before. I'm sure some didn't see messaging until the day of as many traveled into the area solely for the event. They started blocking people on social media if they spoke about what happened & ultimately turned off comments. It is a completely unprofessional ************** have made no efforts to fix the issue for those that could not attend due to the last minute changes.