ComplaintsforKeto Burn Xtreme
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Complaint Details
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Initial Complaint
12/27/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered this product one time as a trial. I never signed up for autoship and I keep receiving every 90 and am being charged. There is no contact information to stop thisInitial Complaint
12/14/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Two Months ago I tried the Keto Xtreme was unaware of the $200.00 monthly fee. I can not take these because it is causing severe pain throughout my body. I want this item cancelled and my money refunded. I have tried to locate a phone number and can not or the ones I do see the do not work.Initial Complaint
12/11/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I ordered from the company and and was billed on Nov 9, 2023. It stated that it was buy 1 bottle and get one free. Not true. I was charged for both bottles plus some other product I did not order. The product does not work. I am not seeking a refund altho' I should. Today I received a message from my credit card company that they are trying to bill me again. The company has had enough complaints that the credit card company automatically refused the charge and notified me. I did not sign up for a monthly shipment. I want the account cancelled but there is no answer or a secondary number has been disconnected. I will snail mail them my request for cancellation. This is a shady business from start to finish.Initial Complaint
12/08/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered premier ac keto gummies. 3 bottles. I did not request auto ship delivery and i just received another 3 bottles. I have no way of contacting them. I replied to the email that another shipment was on the way but never heard back. I want to be removed from auto ship and refunded for this last shipmentCustomer response
01/04/2024
Hello,
I emailed the ************ about my complaint and they did email me back stating it was cancelled however I now am receiving monthly charges of *****. I googled what P1 fitchk is and it is coming up keto gummies.
Thank you,
*****
Initial Complaint
11/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered product xtremefit keto gummies without subscription and without replenishing the order. I have been receiving them for 3 months now as a replenishment order. I could not locate a cancellation number or contact information at all. There is no information on the package you receive. Contact information ************ Email **********************Initial Complaint
11/01/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I would like the auto ship stopped and my $159.85 refunded as I never agreed to thisInitial Complaint
11/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am trying to contact someone to cancel my order and the numbers will not work. It said I would pay 59. And some change for 1 bottle and the other bottle free. But it charged me 119 and the 49. I just want to cancel and cancel every month.Initial Complaint
10/20/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Initial order was cancelled and I was charged, August 2023.September I was sent 5 additional bottles which I did not order and want to return. I will not be paying for this as I did not order them. No way to contact the company anywhere.Initial Complaint
09/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed my first order on 7/3/23 for what I thought was a special price on 5 bottles - I did not know that this was a monthly subscription. I thought it was every 90 days. In any event the product doesnt work, no one answers the phone for customer service or responds to emails. I just want my account cancelled and money back. Based on the history of complaints I see Im not the only one who did not get the monthly part. It is very misleading to consumers.Initial Complaint
09/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I think this company is fraudulent and preys on people trying to become healthier in that it deceives you with your original purchase, makes you purchase a detox pill in order to get the *** gummies and it locks you into a recurring purchase and charges (unbeknownst to the buyer) much beyond the quoted price in the advertisement. It then charges you, without consent, for another order just weeks after the first was delivered. There is no contact information to cancel, or instructions on how to return the unwanted product. Theyre basically ghosts. I dont trust their product and they clearly are hiding considering there is no way to contact them. The one 800 number I located after an hour search went to an automated message saying that the number does not take calls from ********** area (******).
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Contact Information
Customer Complaints Summary
54 total complaints in the last 3 years.
17 complaints closed in the last 12 months.