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            Business ProfileSafebound Moving & Storage

            Moving and Storage Companies
            BBB accredited business

            Contact Information

            1727 Old Okeechobee Rd

            West Palm Beach, FL 33409-5225

            Get Directions
            Visit Website
            Email this Business
            (561) 510-7191

            Business hours

            9:00 AM - 7:30 PM
            Business Hours
            9:00 AM - 7:30 PM
            9:00 AM - 7:30 PM
            9:00 AM - 7:30 PM
            9:00 AM - 7:30 PM
            9:00 AM - 7:30 PM
            9:00 AM - 7:30 PM
            9:00 AM - 7:30 PM

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            Customer Reviews

            4.35/5

            Average of 142 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            83 complaints closed in last 3 years

            28 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 6/27/2024

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Safebound Moving & Storage

            Products & Services

            Safebound Moving & Storage offers moving and storage services

            Business Details

            Location of This Business
            1727 Old Okeechobee Rd, West Palm Beach, FL 33409-5225
            Email this Business
            BBB File Opened:
            1/18/2017
            Years in Business:
            8
            Business Started:
            7/26/2016
            Business Started Locally:
            7/26/2016
            Business Incorporated:
            5/2/2016
            Accredited Since:
            6/27/2024
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Safebound Logistics LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 7:30 PM
            T:
            9:00 AM - 7:30 PM
            W:
            9:00 AM - 7:30 PM
            Th:
            9:00 AM - 7:30 PM
            F:
            9:00 AM - 7:30 PM
            Sa:
            9:00 AM - 7:30 PM
            Su:
            9:00 AM - 7:30 PM
            Business Management
            • Mr. Zac Reid, General Manager
            Contact Information

            Principal

            • Mr. Zac Reid, General Manager

            Customer Contact

            • Mr. Zac Reid, General Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            83 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/01/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            We hired Safebound in May of 2023 to move a piano from ******* to ********. It was picked up in ******* on 5/22 and delivered in ******** on 6/3/2023. The piano arrived with significant damage one of the front legs was broken in half, the sheet music tray was snapped off, and one of the bench legs was bent. We immediately contacted the company then filed a claim on 6/14/2023 at the direction of the company. They erroneously closed the claim, which forced into a round of back-and-forth via email to get it reopened. Ultimately, they approved a settlement based on the weight of the piano ($210 for a 350lb item) on 8/2/2023, which we accepted on 8/4/2023. We never received the check even after sending them multiple emails. Their last response to us was on 9/19/2023. Since then, our emails have been blocked and any other support email that I've tried has not gotten a response.
            Read More
            Read 82 More Complaints

            Customer Reviews

            142 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Matt H

            11/02/2024

            Nahul, Diego, William and Carlos are very hard working and professional movers. They went above and beyond to get things done for us. I would highly recommend them to anybody looking to make a move.
            Read 141 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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