Business ProfileforDream Finders

Closed on our home 3/8/24 and as with most new build homes there were some items to be rectified by the builder post close - all noted on the punch list. The most glaring and largest issue was the tile work that was done in the house. Tile was originally installed in two bathrooms with the incorrect grout color, instead of replacing the grout with the correct color, the correct color was placed on top of the existing grout. Additionally the tile work was sloppy throughout the house - tile spacing incorrect, tiles not level, holes in grout, crooked tiles, grout sponged with too wet of a sponge, rough cuts on tiles, etc.. As of today 6/25/24 none of the repairs have been fully completed, work has begun on the two bathrooms but has now stopped. We have been asking Dreamfinders (DF) for a schedule but have not been able to obtain one - only excuses. DF and **** contractor walked our house for the 3rd time to look at tile on 6/12/24 and advised we would have a schedule no later than the following week. No schedule has been provided. These are all upgrades we paid for in the price of our home and are having to fight for 3+ months to get the work corrected to the standard per the agreed punch list at the time of close. We continue to get empty promises and excuses as to why the work is not completed or half done. We are tired of fighting with DF and our children living in a construction zone, the work needs to be completed so we can move forward with our lives.