Business ProfileforSpring Legal Group
Current Alerts For This Business
According to information in BBB files, Spring Legal Group shows patterns alleging Contract Issues, Service Issues, and Refund Issues.
BBB files show a pattern of complaint alleging difficulty in obtaining contracted services from Spring Legal Group. Allegedly, consumers are in debt negotiation contracts with Spring Legal Group, where they are instructed to perform monthly deposits into a bank account that Spring Legal Group explained would be used to pay the consumer’s debtors and creditors.
Consumers state that they are continuously contacted by creditors, debtors, and courts requesting payments or appearances at which time they reach out to Spring Legal Group for assistance or request a refund for the unrendered services, the amount of money in the accounts is substantially less than what was deposited. No explanation other than service fees are provided. When requesting an itemized billing, the requests go unanswered.
On June 7, 2022, BBB contacted Spring Legal Group seeking their voluntary cooperation in eliminating the pattern of complaints.
BBB has received no response from Spring Legal Group regarding the identified pattern of complaint.
BBB will update this aspect of the Business Profile once additional information becomes available.
Additional business information
According to information in BBB files, Melissa Michel, Owner of Spring Legal Group, has or previously had, an affiliation with the following businesses. A separate BBB Business Profile is available for each business:
The Michel Law Firm, LLC
BBB has received reports that a consultant paid by Spring Legal Group is representing himself to be an impartial mediator when negotiating with consumers who filed BBB complaints.
BBB has received information that, Spring Legal Group is contracted with Strategic Financial which is subject to a pending government action, click here for details, https://www.bbb.org/us/ny/buffalo/profile/debt-relief-services/strategic-consulting-0041-236007105
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1201 Peachtree St NE Suite 200, Atlanta, GA 30361-3503
- BBB File Opened:
- 8/10/2018
- Years in Business:
- 6
- Business Started:
- 7/24/2018
- Business Started Locally:
- 7/24/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- The Law Office of Melissa Michel LLC
- Law Office of Melissa Michel, LLC
- Related Businesses
According to information in BBB files, Melissa Michel, Owner of Spring Legal Group, has or previously had, an affiliation with the following businesses. A separate BBB Business Profile is available for each business:
- Business Management
- Ms. Melissa Michel, Owner
- Joseph O'Donnell, Director of Customer Care
- Contact Information
Principal
- Ms. Melissa Michel, Owner
Customer Contact
- Ms. Melissa Michel, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
57 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/18/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
33 Customer Reviews
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Most Recent Customer Review
James C
1 star09/25/2024
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