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          Dispatch-Argus has 1 locations, listed below.

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            Business ProfileDispatch-Argus

            Newspaper

            Contact Information

            500 E 3rd St

            Davenport, IA 52801-1708

            Visit Website
            (309) 764-4344

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company provides newspapers.

            Business Details

            Location of This Business
            500 E 3rd St, Davenport, IA 52801-1708
            BBB File Opened:
            7/1/1982
            Years in Business:
            55
            Business Started:
            1/1/1969
            Business Incorporated:
            1/1/1994
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Dispatch
            • Moline Dispatch Publishing Company L L C
            • The Dispatch
            • Daily Dispatch
            • Rock Island Argus
            • The Rock Island Argus
            Business Management
            • Gerald Taylor, Publisher
            • Scott Aswege, Business Manager
            • Valerie Yazbec, Director of Advertising
            • Aaron Goldwater
            • Roger Ruthhart, Managing Editor
            Contact Information

            Principal

            • Aaron Goldwater
            Additional Contact Information

            Fax Numbers

            • (309) 797-0321
              Primary Fax
            • (309) 797-0311
              Other Fax
            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/19/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Resolved
            I used a *** Enterprises website to subscribe to the Moline Dispatch Argus paper on 3/31. I had selected a monthly option with automatic renewal. The monthly cost was to be ~ $30. I was surprised and shocked to see $495 was taken from my checking account. Once I noticed this, I contacted their ********************* and thought I had worked out the issue. I was told I would get a refund check for $460. That was like 6 weeks ago. I have tried to call them again, and the calls go to their offshore team and I am unable to find anyone that can help me. Now, they are charging me $31.99 per month and they still have the $460 they were supposed to refund me. I am out of options and need help from BBB to get back the money they owe me.
            Read More
            Read 5 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gary A

            08/21/2023

            On Aug 10, 2023. I received an email from DIspatch-Argus that read in part "Subscribe to unlimited digital access at a special rate 1 year for only $26. Thats just 50 cents a week to get the local news that keeps you informed." Called to sign-up, account was charged standard monthly fee, Called and complained and requested promotion, they would not honor it. Requested refund and to close account, got partial refund. This is false advertising. This is how they treat a 35+ year customer.

            Dispatch-Argus Response

            09/05/2023

            ************************ subscription was stopped effective 8/1/2023. This was a digital subscription which began February 7, 2023.  Because the digital subscription was already in effect, he was not eligible for the 1 year/$26 rate. This offer is valid to new subscribers only and cannot be applied to an active subscription.

            The prorated refund of $14.21, less the $5.00 subscriber refund fee, was sent out.

            We left a message, but have not heard back.
            Read 3 More Customer Reviews

            Local BBB

            BBB serving Greater Iowa, Quad Cities, and Siouxland Region

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            BBB Reports On

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