Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Cheney Flooring & Home Design, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCheney Flooring & Home Design, Inc.

    Floor Coverings

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Cheney Flooring & Home Design provides flooring, cabinet, countertops and home décor sales and installation.

    Business Details

    Location of This Business
    1300 Overland Ave, Burley, ID 83318
    BBB File Opened:
    12/3/2014
    Years in Business:
    11
    Business Started:
    11/13/2013
    Business Incorporated:
    11/13/2013
    Type of Entity:
    Corporation
    Business Management
    • Mr. Kyle Cheney, Owner
    Contact Information

    Principal

    • Mr. Kyle Cheney, Owner

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chloe S

    1 star

    04/23/2023

    my original ****** reviews have vanished that I posted in February and April. So Im posting it here. Don't use this company. They destroy your baseboards and dont offer replacements, leave squeaky spots, leave it a mess, and like to ignore the customer who have problems after theyve paid.We picked out our flooring toward the end of November/beginning of December and scheduled the flooring to be installed on December 26th and 27th at 8 am both days. I was at the house on the 26th so we could let them in No one showed up for over 2 hours until I, the customer, had to ask where they were. Communication is not their strong suit. The floors were then placed on December 30th and January 1st. During those two days, **** called me to let me know that my baseboards had been painted two different colors by the previous owners and that I would be seeing that when I came; but there was absolutely nothing said about the pieces of baseboard that matched the original flooring (it went up onto the wall to blend). during my walk-through, I noticed that pieces of baseboard were removed entirely in my bathrooms, kitchen, and entryway. Like completely ripped off the wall, and glue was hanging off. It looks horrid. I brought up our concerns and **** told me I had to buy a particular type of board to do those spots in the house. I was confused as to why he didn't tell me about this, given he told me about the paint, he never offered to replace all baseboards or anything. After we pay for this flooring and work (not cheap), we head home; that is when I found every single one of my baseboards broken somehow, broken completely in half and nailed back to the wall, pieces not nailed back to my wall hanging off, baseboards completely missing from the doorways and of course, the eye-sore of the spots in the kitchen, entryway, and bathrooms.If you have problems, dont pay until he fixes them. Now I have to find money to replace every baseboard in my house due to their quick and sloppy work.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.