Business ProfileforBrimfield Insurance Agency
At-a-glance
Related Categories
Business Details
- Location of This Business
- 125 E Knoxville Ave, Brimfield, IL 61517
- BBB File Opened:
- 10/2/2009
- Business Management
- Mr. Roger Kepple
- Contact Information
Principal
- Mr. Roger Kepple
Customer Contact
- Mr. Roger Kepple
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
see Attached document
I received a letter from Sec of State they needed proof from insurance agency that my car was insured. I called Brimfield ins and talked to ***. I gave him the refrence # on the letter. He said no problem. I was on my way home from work 6-23-23 and was pulled over in Mackinaw, IL. I had ins card. Policeman said yes your insured but this plate is suspended. Car was impounded. The followin Monday morning I called phone # on sec of state letter they said give us proof of ins and we will clear the plate on car. Bring ins gave them proper info and car was cleated. The sec of state had no record of Brimfield ins contacting them when I got the letter. They forgot or did something wrong. I asked ***** * if the contacted SOS he said yes we have a verification # ******. This is the refrence number on the letter that I gave them. They also have made other mistakes and are too old to be selling insurance.
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