Business ProfileforClement Chrysler Dodge Jeep Ram Columbia

I purchased a car on 27 Oct 2023 and had two primary issues following the transaction. The first issue I had involved conflicting stories about the 30-year/300k warranty. It's clearly displayed on the vehicles sales descripton online and on my vehicle's window sticker. The salesman told me it didn't apply to my car since it's a performance vehicle and he was sorry. After about a month of trying to get something in writing saying this, the general manager eventually told me the vehicle had to be serviced at a Clement dealership. I did purchase a $3900 extended warranty to protect my investment. The conflicting stories are confusing and don't add up as there was no fine print anywhere. This appears to be false advertising in an attempt to get me to purchase a more expensive warranty. I would like some documentation stating this or an explanation of why it wasn't included but clearly stated on the window sticker or the website. I attached the advertisement screenshots and the original window sticker below.My other concern is my spare key. When I bought the vehicle, I was told it was at another dealer and will be mailed to me in a week. After weeks of calling between my wife and I talking to salesmen, managers, the general manager, we get told we will get a call back to never get one. It's almost two months since I purchased my car, and I have no idea where the spare key is. BBB, requesting your help as I've talked everyone I can think of at this dealership and need my spare key and something in writing regarding the warranty. Thank you.