Business ProfileforHaier Plumbing & Heating Inc

Let me start about by saying this first, I have no problem paying my bill at all and try to use local small businesses! But what I do have a problem with is being charged almost double the time frame the plumber was here, and the rude customer service. I have on my doorbell camera what time the guy arrived and left which I will gladly pay that time, but when I call the office to speak about the bill the lady who answered was very nice and said she will have someone call back regarding that. A man called me back and tried to tell me that the extra time on the bill was drive time and clean up of the tools. Tried to explain that I would pay for the time the plumber entered my property and the time he left without a problem as well as the 10 min drive time. The man rudely stated thats not how it works and that there was nothing else to talk about and to call someone from ********** and they will charge us thousands. So, the extra hour and a half on my bill cant be explained as he will be paid the time he was on my property to clean up the tools used. Mind you when the plumber was here, he said that he couldnt figure out the issue and we could call someone else for a second opinion, that sounds real confident doesnt it? We also got 3 estimates in the mail for different routes they could have taken but none of them would of fixed the issue. ABSOLUTE worst company I have dealt with!I would recommend to NOT use this company unless you would like to be charged for extra time, they decide to throw on the bill that cant be explained!