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Find a Location

3Rivers Northland has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • 3Rivers Northland

      1615 Northland Blvd Fort Wayne, IN 46825

      BBB Accredited Business
    • 3Rivers Northland

      1605 Northland Blvd Fort Wayne Fort Wayne, IN 46825-6554

      BBB Accredited Business
    • 3Rivers Northland

      204 Touring Dr Auburn, IN 46706-2000

      BBB Accredited Business
    • 3Rivers Northland

      551 W North St Kendallville, IN 46755-1007

      BBB Accredited Business
    • 3Rivers Northland

      10470 Maysville Rd Fort Wayne, IN 46835-9762

      BBB Accredited Business

    Business Profilefor3Rivers Northland

    Credit Union
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    SPECIAL NOTE: According to information provided to the BBB by Three Rivers Federal Credit Union, their Cashier Checks have been compromised. Lottery and sweepstakes scammers are falsely sending letters enclosing a check that appears to come from this company. THESE CHECKS ARE COUNTERFIET. The company confirms that it has nothing to do with this scheme.
    See all additional business information

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/10/1993

    Years in Business: 89

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    3Rivers is a federal credit union operating in Indiana and Ohio. 

    Products & Services

    This company offers a full array financial products and services, convenience and service.

    Business Details

    This is a multi-location business.

    Find a Location

    3Rivers Northland has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • 3Rivers Northland

        1615 Northland Blvd Fort Wayne, IN 46825

        BBB Accredited Business
      • 3Rivers Northland

        1605 Northland Blvd Fort Wayne Fort Wayne, IN 46825-6554

        BBB Accredited Business
      • 3Rivers Northland

        204 Touring Dr Auburn, IN 46706-2000

        BBB Accredited Business
      • 3Rivers Northland

        551 W North St Kendallville, IN 46755-1007

        BBB Accredited Business
      • 3Rivers Northland

        10470 Maysville Rd Fort Wayne, IN 46835-9762

        BBB Accredited Business
      Location of This Business
      1615 Northland Blvd, Fort Wayne, IN 46825
      BBB File Opened:
      8/26/1986
      Years in Business:
      89
      Business Started:
      2/14/1935
      Business Started Locally:
      2/14/1935
      Business Incorporated:
      2/14/1935
      Accredited Since:
      6/10/1993
      Type of Entity:
      Corporation
      Alternate Business Name
      • 3Rivers Federal Credit Union
      Business Management
      • Mr. Kevin Shull, Chief Technology Officer
      • Mr. Don Cates, CEO
      • Ms. Melissa Shaw, Marketing Manager
      • Mr. Tim Sheppard, CFO
      Contact Information

      Principal

      • Mr. Don Cates, CEO

      Customer Contact

      • Ms. Melissa Shaw, Marketing Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark C

      1 star

      01/21/2024

      If I could give 3Rivers negative stars, I would! As a new member, I did not feel as though I was important to them and that they only wanted my money. Shocking since most of my family are members, and I was a member 35 years ago.Tried to work with 3Rivers for a New Construction Loan. Mortgage ******************** was a little rude at first, but pushed us through all the hurdles. Didn't explain why they were "going down this path" vs "that path". Then, when 3Rivers had to go for an "Appraisal", they went with an appraisal company that had 2.8 Stars and who had worked poorly in the past. When the "Appraisal" was completed, it took 7 days to be sent to me. Even 3Rivers admitted verbally it was bad, but there was nothing they could/would do about it. We requested another "appraisal" and 3Rivers Mortgage Manager said can't do that, and to further make us feel less than a member, requested immediate payment for the poor appraisal (per an appraiser with over 30 years experience and who evaluates appraisors/appraisals for the state).We could have closed but decided to check with another bank. After explaining the entire situation with another bank, they worked with us to complete all paperwork in a timely manner. We felt like we were more than a number and not just a money source. We closed in about 5 weeks with an appraisal from a reputable company. We removed all our funds from 3Rivers and closed all accounts. I will not deal with 3Rivers ever again if I can help it! HIGHLY RECOMMEND YOU DO NOT BANK WITH 3RIVERS EITHER!!!

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