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          Fort Wayne Pools, Inc. has 1 locations, listed below.

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            Business ProfileFort Wayne Pools, Inc.

            Pool Contractors

            Additional business information

            Additional Info:
            This company is a wholly owned subsidiary of South Central Pools, Inc.
            See all additional business information

            Contact Information

            6930 Gettysburg Pike

            Fort Wayne, IN 46804-5614

            (260) 432-8731

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            6930 Gettysburg Pike, Fort Wayne, IN 46804-5614
            BBB File Opened:
            11/7/1984
            Years in Business:
            57
            Business Started:
            1/1/1967
            Business Management
            • Mr. Rob Mouch
            Contact Information

            Principal

            • Mr. Rob Mouch

            Customer Contact

            • Mr. Rob Mouch
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Katherine L

            06/27/2022

            We purchased a spa in February and it was delivered on May 1st broken. We have a leak. We submitted a request for service on May 2nd, given that we were delivered a broken product. Since that date, we have called the national customer service line multiple times, the warranty service technician who told us in mid-May that it would be **** days to get the part to fix the spa, the dealer (******************* in **) to no avail. Every group is pointing a finger to another person. We are in a drought in ********** and still losing 1.5 inches of water per day. The company is not responsive and continues to tell us they are waiting on the part when they are making brand new spas and sending them out EVERY SINGLE DAY. They have also told us no refunds and that we just need to wait for service. If this is a pattern of service, then they are taking people's money and not delivering functioning products and then putting them in a holding pattern to get anything fixed all while refusing refunds. We feel strongly that a refund should be an option now that it has been 2 months of a leaking spa.

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            BBB Serving Northern Indiana

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