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            Business ProfileAqua Systems

            Water Softener Supplies
            BBB accredited business

            Contact Information

            3832 East Dupont Road

            Fort Wayne, IN 46825-2450

            Visit Website
            (260) 483-3963

            Business hours

            8:00 AM - 6:00 PM
            Business Hours
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 2:00 PM
            Closed

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/12/1998

            Years in Business: 65

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            WATER SOFTENERS &CONDITIONERS, DRINKING WATER SYSTEMS, WHOLE HOUSE SYSTEMS, PROBLEM WATER SYSTEMS, WATER FILTRATION SYSTEMS AND REVERSE OSMOSIS SYSTEMS


            Products & Services

            This company offers residential and commercial water conditioning equipment.

            Business Details

            Location of This Business
            3832 East Dupont Road, Fort Wayne, IN 46825-2450
            BBB File Opened:
            11/26/1997
            Years in Business:
            65
            Business Started:
            1/1/1959
            Business Started Locally:
            1/1/1988
            Accredited Since:
            2/12/1998
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. Steven Crane, Regional Manager
            • Mr. Ben Kelly, Manager
            Contact Information

            Principal

            • Mr. Steven Crane, Regional Manager

            Customer Contact

            • Mr. Steven Crane, Regional Manager
            Additional Contact Information

            Fax Numbers

            • (260) 471-7565
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/18/2022

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Have used the services & were not satisfied with the service. Empty 5 Gallon water jugs were returned to Aqua Systems on 2/14/22 for a $70.00 refund. I was told the refund check would be mailed within 10 days. I have talked with several employees ***** ******** ***** ***************************, ************* Excuses of:: company has been bought out, secretary on vacation, someone had a baby. As of today March 18, 2022 it can take up to 3 weeks to mail refund. Corporate office in **** stating there is nothing they can do as well as local office.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Northern Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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