Business ProfileforIn-N-Out Automotive, LLC

I had originally dropped my car off June to the shop to get fixed due to my car cutting off on my way to work. A week into it being into the shop They had told me that I would need a new alternator and that they would need to order a part which was on a Thursday so then I waited till Monday to ask them what was going on which ***** which is the manager had told me he accidentally ordered the wrong part and we have to wait for a new claim with my warranty company to come through so that he can order the right part. Not to include that this whole time it was my engine that was messed up and no one from his team nor him had called me tried to reach out to me to tell me that it was my engine that was messed up instead of my alternator. furthermore, this company had never called me on their own to give me any updates on what was going on with my vehicle after that or to even let me know what my ETA would be for it to be done getting fixed. since then I had to reach out to them every day To get some type of conversation about my car. my car was in the shop for about a month so then when I try to pick it up July 22 they had told me they had already fix something other than what needed to be fixed inside of my vehicle Which then my remaining balance was not the original balance that was negotiated. Then on July 23 I go back up there to try and get my car once again at 9 AM when they opened and the owner ***** was telling me I would probably have a remaining balance of $300-$400 which the original cost I wouldve had to pay was 100 due to my warranty Place paying for everything in the invoice that was sent to them from this shop. In the mist of all this, there was a lot of back-and-forth with pricing and all that so the owner ***** and my warranty Place both were on the same phone with me at the same time discussing Where, hes getting his prices from which he then got mad and hung up and said I would have to pay that remaining balance, regardless. No choice but to pay it