Business ProfileforSummers of Marion Inc.
Additional business information
The G.O.A.T. Guarantees from Summers Plumbing Heating & Cooling give our customers trust and peace of mind knowing they received the best service at the best price! Read our guarantees below.
The SUMMERS Price Match Promise
If you happen to find a lower price from a competing company, we not only pledge to match it but go the extra mile by offering an additional $100 discount. This offer remains valid for up to 30 days following the completion of the work. Conditions apply: Comparable materials, identical scope of work, matching insurance coverage, identical warranty terms, and installation by a Better Business Bureau member company.
The SUMMERS Service Satisfaction
If you’re not 100% satisfied with our workmanship, then we’re not done. We always make it right.
Our service & repairs are backed by a 5 year guarantee. If your repair fails within 5 years, we will come back out & fix it for free.
The SUMMERS Service Seal
At SUMMERS we take pride in our commitment to safety and trust. That's why we've introduced 'The SUMMERS Secure Service Seal. To earn this seal, each technician undergoes drug testing, holds the required training, passes comprehensive background checks & must complete ongoing training.
SUMMERS Precision Installation Pledge
In addition to our labor warranty, we include our Installation Precision Pledge. This means that as long as SUMMERS continues to maintain your system, if it breaks down within the labor warranty period, SUMMERS will repair it, even if the issue is not related to the equipment covered by the manufacturer's warranty.
GEOGenius Guarantee
If your new geothermal system stops working in the next 10 years & proper maintenance was performed by SUMMERS, then we will come back out & fix it for free. Conditions apply: Well Pumps, Discharge Lines, and Ground Loop not included.
HVAC Tune-Ups - 365 No Breakdown Guarantee
If your system stops working in the 365 days following SUMMERS Tune-Up, then we will come back out at no charge and apply the cost of your tune up to any needed repairs. Conditions apply: If repairs are recommended during your tune-up visit, in order to have the 365 no breakdown guarantee apply, you must complete the recommended repairs.
Water Heater Guarantee
If your new water heater leaks or malfunctions within the first 5 years, then we will come back out & fix it for free.
Conditions apply: Customers must maintain annual maintenance through SUMMERS.
Water Filtration And Softener
If your whole-home water filter & softener malfunctions, needs repairs, or fails within the first 5 years, then we will
come back out & fix it for free.
Drains
90-Day Parts & Labor Coverage: We guarantee that the drain cleaning services we provide will remain free from
defects in materials and workmanship for a period of 90 days from the date of service completion.
1 Year Parts & Labor Coverage: Any spot repairs including cleanouts will be covered for 1 year.
5 Year Parts & Labor Coverage: On any new lateral drain replacements, Summers covers parts and labor for 5 years. Parts and Labor: If you experience any issues with the drains we've cleaned within the guarantee period, we will promptly address the problem at no additional cost to you.
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Summers Plumbing Heating & Cooling offers plumbing and HVAC maintenance and repair.
Products & Services
Business Details
- Location of This Business
- 614 E 4th St, Marion, IN 46952-4001
- BBB File Opened:
- 6/2/2016
- Years in Business:
- 54
- Business Started:
- 12/31/1969
- Business Incorporated:
- 1/1/2016
- Accredited Since:
- 6/16/2016
- Type of Entity:
- Corporation
- Alternate Business Name
- Summers Plumbing Heating & Cooling
- Summers of Marion
- Related Businesses
- Hours of Operation
Primary
- M:
- Open 24 Hours
- T:
- Open 24 Hours
- W:
- Open 24 Hours
- Th:
- Open 24 Hours
- F:
- Open 24 Hours
- Sa:
- Open 24 Hours
- Su:
- Open 24 Hours
- Business Management
- Mr. Dave Jourdan, President
- Mindy McCorkle, Administrative Coordinator
- Jonathan Secrest, Marion Branch Manager
- Contact Information
Customer Contact
- Jonathan Secrest, Marion Branch Manager
- Additional Contact Information
Email Addresses
- Sales
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Katie M
5 stars02/22/2022
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.