Business ProfileforTri-State Dental Care

So my insurance began a new policy (well care medicaid) recently where they cover a full set of dentures each year. I've had problems with my teeth for years and have been wanting to have my teeth removed so that I could get dentures, so I took advantage of this. So in my area where I live, there are VERY few dentists/oral surgeons who accept well care. After many months of trying and searching for a dentist who would accept my insurance to make the dentures, I found one in ft. Wright Kentucky, called Tri State Dental Care. It took months to get an appointment but I finally did and they made the mold for my dentures. It took months to receive the dentures, and then I had to schedule surgery an hour away in ********** which took another few months. I got my surgery and teeth removed, then the dentures that were made were made wrong and don't even fit my mouth. I brought this to the dentists who made the dentures, and now they're trying to give me the run around and not fix my dentures. These were supposed to be immediate dentures, that could be put in immediately after surgery to where I wouldn't have to go without teeth at all. I've now been a month without being able to use my teeth and it has caused many problems in my life including depression. I'm at a loss right now because I don't have thousands of dollars to pay out of pocket to go elsewhere. I feel like at this point this dentists office is just trying to get money and not do the work they promise to do. Now they're saying they have to get more from my medicaid to be able to fix my dentures to be wearable, which was NOT how this was supposed to be. They've already been paid from my insurance for these dentures, which they didn't make correctly. I don't know what else to do at this point cause this is not right.