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          Kentuckiana Gastroenterology, PSC has 1 locations, listed below.

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            Business ProfileKentuckiana Gastroenterology, PSC

            Gastroenterologist

            Contact Information

            1003 N DuPont Sq Ste 9A

            Louisville, KY 40207-4612

            Visit Website
            Email this Business
            (502) 893-7744

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Kentuckiana Gastroenterology provides medical services for gastric conditions and includes a surgery center.

            Business Details

            Location of This Business
            1003 N DuPont Sq Ste 9A, Louisville, KY 40207-4612
            Email this Business
            BBB File Opened:
            10/12/2007
            Years in Business:
            29
            Business Started:
            6/1/1995
            Business Started Locally:
            6/1/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 33458 for this business, issued by Kentucky Board of Medical Licensure

            These agencies may include:

            Kentucky Board of Medical Licensure

            310 Whittington Parkway, Suite 1B

            Louisville KY 40222

            (502) 429-7150

            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mrs. Ati Gupta, Office Manager
            • Dr. Anand Gupta MD, Owner
            Contact Information

            Principal

            • Mrs. Ati Gupta, Office Manager
            • Dr. Anand Gupta MD, Owner

            Customer Contact

            • Mrs. Ati Gupta, Office Manager
            Additional Contact Information

            Fax Numbers

            • (502) 893-7741
              Other Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/18/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Kentuckiana Gastroenterology has billed me for a false claim of $200 for a show charge. I have called the office 4 times about this error, and they have yet to remove the charge. Each time I have called, I've been transferred and placed on hold. On my last call on 8/13/24, I was informed that they would remove the charge. During that phone call on 8/13/24, I asked to speak to the billing manager but couldn't because the board of health was in the office at the time, per the front desk clerk. I have a phone record of me calling the office on 5/20/24 to cancel the appointment that they are charging me a no-show for. The appointment that was initially scheduled was not approved by me; they scheduled the appointment right after my surgery. I was under anesthesia, and they handed me a paper that had my next appointment listed. I informed them that I doubted that I could make those dates due to my work schedule, and they stated to call the office to cancel. Which I did and I havent been able to get the office to correct this error, I just received another bill for the $200 false no show charge.
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kelly N

            10/08/2024

            This place is claiming that they are BBB accredited but they are not. The sticker is on the front door. All Patient Phone calls and info is heard in waiting room and seems like that should be a HIPPA violation. This doctor prescribed me meds for acid reflux but never diagnoses me with acid reflux. He also prescribed meds that I asked him not to. Several times. I am through the VA and I have to pay for those meds against my will when he orders them . Every time I am in here I hear the clerks taking bad about patients and cussing, On my second visit I had to walk around poop on the floor and Dr Gupta told me his employees do not know how to clean poop good. Had scope in my rear and asked me to look at me hemmeriod on camera I told him I did not want to and he angled the scope in a more uncomfortable position and told me I had to look. I was totally triggered. Don’t go here if you have sexual trauma or any self respect at all. Clerks are cussing and real of cigarettes. They got my patient history wrong and refused to answer my questions or return my calls Had a used enema in bathroom
            Read 1 More Customer Review

            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

            More Info on Local BBB

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