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            Business ProfileEnergia, LLC

            Energy Conservation Products
            BBB accredited business

            Contact Information

            242 Suffolk St

            Holyoke, MA 01040-4122

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            Email this Business
            (413) 322-3111

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            Customer Reviews

            4/5

            Average of 3 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/7/2012

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            According to information provided by the company, they offer energy efficiency upgrade services for residential and commercial properties.

            Business Details

            Location of This Business
            242 Suffolk St, Holyoke, MA 01040-4122
            Email this Business
            BBB File Opened:
            6/7/2012
            Years in Business:
            15
            Business Started:
            5/1/2009
            Business Incorporated:
            5/26/2009
            Accredited Since:
            6/7/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 165169 for this business, issued by Office of Consumer Affairs & Business Regulations. The expiration date of this license is 2/16/2026.

            These agencies may include:

            Office of Consumer Affairs & Business Regulations

            10 Park Plaza, Suite 5170

            Boston MA 02116

            (888) 283-3757

            https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation

            BBB records show a license number of CS-108421 for this business, issued by Massachusetts Department of Public Safety and Inspections. The expiration date of this license is 2/19/2025.

            These agencies may include:

            Massachusetts Department of Public Safety and Inspections

            1000 Washington St, Suite 710

            Boston MA 02118

            (617) 727-3200

            https://www.mass.gov/orgs/office-of-public-safety-and-inspections

            Type of Entity:
            Limited Liability Company (LLC)
            Contact Information

            Principal

            • Ms. Ivelice Lefebvre, Manager

            Customer Contact

            • Ms. Ivelice Lefebvre, Manager
            Additional Contact Information

            Fax Numbers

            • (413) 322-3155
              Primary Fax

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Ann D

            12/01/2023

            This replaces a comment I left in the prior week. I recently had a MassSave home energy efficiency inspection, in which the representative discovered that work done by Energia in 2021 had been faulty or falsified (unfinished airsealing, missing rim joist insulation, and folded measurement cards indicating 12 inches of cellulose had been blown into my attic when only 8 inches was there). I posted a review here on the BBB site and Ben from Energia reached out. After I explained the situation, he determined that my job had been done by a problematic employee who was terminated soon after, and offered to come back and finish the insulation job and then some. An Energia crew led by Troy came out this week and finished the rim joist insulation and air sealing work, and blew 18" of cellulose into the attic to make up for the problems in the 2021 work. Troy was very courteous and professional and the crew did the work quickly and tidily, and took extra care to ensure my attic ventilation was not blocked by the new insulation, and Ben followed up the next day to make sure the job had been done to my satisfaction. I am very appreciative that Energia stands behind their work and is willing to do what it takes to make sure their work is done right.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

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