Business ProfileforKelley & Ryan Associates, Inc.

If zero stars was an option I would choose it but I have reached out to local politicians and will be contacting the Attorney General next week as it is a Friday. I bought a new vehicle the end of 2023 and over the summer paid off that excise tax and have been saving up for the full year of 2024 excise to be paid. I went online today to pay my license renewal and my license is flagged. I spoke to the registry on the phone and explained I have a receipt that this was paid and its still showing flagged. I was told to go to my towns accessors office and they need to release the bill. I went to ********* and was told *************************** was the only one to do so. So I drove to the location nearest me in the next town over and explained this has been paid I have the receipt please release it because while my license isnt up for another month the registry has been behind and I need to have my license for my employer. At which point I was told that they cant because I havent paid all the money. I pulled up the *** site through ******** and showed her the obligation the state requires has been fulfilled and it needs to be released. I was told by this woman I needed to pay 2024 which was not flagged. This private company contracted with the state is extorting money from residents and holding their license and registrations hostage when they have fulfilled the required payments the state demands. I was forced to put $906 on my credit card as I did not have the full amount saved in my account. This bill would have been paid by end of November and was not flagged to hold up my license renewal. This company needs to be investigated. I was not trying to not pay the bill, I just needed to save a little more for it before I could pay knowing it was not hindering a renewal. With the inflation money must be allocated appropriately by most citizens these days. Reading these other reviews shows a pattern and who knows how many other people this has happened to.