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          Find a Location

          Hometown Bank has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Hometown Bank

              31 Sutton Ave Oxford, MA 01540-1755

            • Hometown Bank

              331 Main St. Sturbridge, MA 01566-1007

            • Hometown Bank

              218 Main St Webster, MA 01570-2258

            • Hometown Bank

              90 Exchange Street Athol, MA 01331

            • Hometown Bank

              569 Southbridge St Auburn, MA 01501-2249

            Business ProfileHometown Bank

            Bank
            Multi Location Business

            Contact Information

            31 Sutton Ave

            Oxford, MA 01540-1755

            Get Directions
            Visit Website
            (508) 987-1200

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 135

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Hometown Bank has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Hometown Bank

                31 Sutton Ave Oxford, MA 01540-1755

              • Hometown Bank

                331 Main St. Sturbridge, MA 01566-1007

              • Hometown Bank

                218 Main St Webster, MA 01570-2258

              • Hometown Bank

                90 Exchange Street Athol, MA 01331

              • Hometown Bank

                569 Southbridge St Auburn, MA 01501-2249

              Location of This Business
              31 Sutton Ave, Oxford, MA 01540-1755
              BBB File Opened:
              4/10/2009
              Years in Business:
              135
              Business Started:
              8/2/1889
              Business Incorporated:
              8/2/1889
              Type of Entity:
              Corporation
              Alternate Business Name
              • Hometown Bank A Co-op Bank
              • Athol-Clinton Co-Operative Bank
              Business Management
              • Ms. Erica Gomes, Customer Service Manager
              • Ms. Nicole Smith, Compliance Officer
              Contact Information

              Customer Contact

              • Ms. Erica Gomes, Customer Service Manager
              • Ms. Karen Yancik, Senior Vice President
              • Ms. Nicole Smith, Compliance Officer
              Additional Contact Information

              Fax Numbers

              • (508) 987-7001
                Primary Fax
              • (508) 347-6885
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Maria C

              06/11/2024

              People need to speak up about Hometown Bank for decline payment they charged $34.00 for insufficient funds, $34.00 even if you signed up for no overdraft and someone try to get money they charged you $34.00 each time they try. So, meaning if they try to take money 5 times those 5 times they will charge you $34.00. If you have few dollars and you forget to stop your payments and they declined you still are going to get a fee of $34.00 dollars. That's a big time SCAMMED. They charged me fee of $34.00 6 times. They will argue with you because declined or not you have to pay that fee. Please people leave that bank

              Hometown Bank Response

              06/12/2024

              Thank you for your review. As disclosed in our ***************** Disclosure, an overdraft, uncollected or insufficient funds fee may be assessed the first time an item is presented for payment. It is not the Bank's practice to charge a fee for a represented item. For consumer accounts, the Bank also places a limit of 5 charges per day and if the item presented is $5 or less or the account is overdrawn by $5 or less, there is no charge. This information is included on the Bank's Fee Schedule. Please contact the Bank if you would like to discuss our practices further.

              Local BBB

              BBB Serving Central and Western MA and Northeastern CT

              More Info on Local BBB

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