Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Geico has 136 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Geico

      5260 Western Ave Chevy Chase, MD 20815-3701

    • Geico

      1 Geico Plz Washington, DC 20076-0003

    • Geico

      1600 Park Ave Ste 2 Orange Park, FL 32073-4947

    • Geico

      3080 SW Archer Rd Ste 10 Gainesville, FL 32608-1839

    • Geico

      15950 Bay Vista Dr # 140 Clearwater, FL 33760-3115

    Business ProfileforGeico

    Insurance Companies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 1,620 Customer Reviews

    Customer Complaints

    2,508 complaints closed in last 3 years

    988 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    According to information provided by the firm, it sells auto, homeowner, life, comprehensive personal liability, and allied forms of insurance. The company is not affiliated with the US Government.

    Business Details

    This is a multi-location business.

    Find a Location

    Geico has 136 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Geico

        5260 Western Ave Chevy Chase, MD 20815-3701

      • Geico

        1 Geico Plz Washington, DC 20076-0003

      • Geico

        1600 Park Ave Ste 2 Orange Park, FL 32073-4947

      • Geico

        3080 SW Archer Rd Ste 10 Gainesville, FL 32608-1839

      • Geico

        15950 Bay Vista Dr # 140 Clearwater, FL 33760-3115

      Headquarters
      5260 Western Ave, Chevy Chase, MD 20815-3701
      BBB File Opened:
      6/1/1987
      Years in Business:
      85
      Business Started:
      1/19/1939
      Business Incorporated:
      11/29/1978
      Type of Entity:
      Corporation
      Alternate Business Name
      • Government Employees Insurance Company
      • Geico Insurance Company
      Business Management
      • Mr. Olza M. Nicely, Associate
      • Mr. Todd Combs, President/CEO
      Contact Information

      Principal

      • Mr. Olza M. Nicely, Associate
      • Mr. Todd Combs, President/CEO

      Customer Contact

      • Mr. Todd Combs, President/CEO
      Additional Contact Information

      Fax Numbers

      • (301) 986-2019
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      2,508 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1,620 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      kendall f

      1 star

      11/27/2024

      Worst insurance I ever dealt with. Chose them because they are known to be reliable. Each month my auto insurance went up. I would call to get an explanation and be told over and over " this is not our department let me connect you" then the line would go blank. The one time I did get to speak to someone her name was Brooke Employee # 269690. She talked over me, talked to me as I was incompetent, and would not connect me to her manager. I also told her look I don't think us talking is getting any where can I speak to another representative, all she said was "no". I have had this insurance for only 3 months and it was a horrible experience. I cancelled my policy and will NEVER recommend this company to anyone. Horrible customer service, high rates and no explanation.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.