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Find a Location

Lednor Home Solutions has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLednor Home Solutions

    Gutters
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.94/5stars

    Average of 54 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    19 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/15/2009

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers sales and installation of the Gutter Helmet gutter protection system.

    Business Details

    This is a multi-location business.

    Find a Location

    Lednor Home Solutions has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      210 Najoles Rd Ste 103, Millersville, MD 21108
      BBB File Opened:
      8/16/1995
      Years in Business:
      37
      Business Started:
      1/1/1987
      Business Started Locally:
      11/1/1989
      Business Incorporated:
      12/1/1994
      Accredited Since:
      12/15/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 22974 for this business, issued by Maryland Home Improvement Commission. The expiration date of this license is 7/17/2025.

      These agencies may include:

      Maryland Home Improvement Commission

      500 N Calvert St Ste 301

      Baltimore MD 21202

      (410) 230-6309

      https://www.labor.maryland.gov/license/mhic/

      BBB records show a license number of 48622 for this business, issued by Maryland Home Improvement Commission. The expiration date of this license is 7/17/2025.

      These agencies may include:

      Maryland Home Improvement Commission

      500 N Calvert St Ste 301

      Baltimore MD 21202

      (410) 230-6309

      https://www.labor.maryland.gov/license/mhic/

      BBB records show a license number of GUTTEHS872LM for this business, issued by Washington State Department of Labor & Industries. The expiration date of this license is 7/5/2025.

      These agencies may include:

      Washington State Department of Labor & Industries

      7273 Linderson Way SW

      Tumwater WA 98501

      (800) 647-0982

      https://lni.wa.gov/Main/ContactInfo/

      BBB records show a license number of 2705036173 for this business, issued by Virginia Department of Professional and Occupational Regulation. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Virginia Department of Professional and Occupational Regulation

      9960 Mayland Dr

      Richmond VA 23233

      (804) 367-8511

      https://www.dpor.virginia.gov/Boards/Contractors/

      BBB records show a license number of WV055518 for this business, issued by West Virginia Division of Labor. The expiration date of this license is 11/4/2024.

      These agencies may include:

      West Virginia Division of Labor

      1900 Kanawha Blvd E

      Charleston WV 25305

      (304) 558-7890

      https://labor.wv.gov/

      BBB records show a license number of 13VH04341800 for this business, issued by New Jersey Division of Consumer Affairs. The expiration date of this license is 3/31/2025.

      These agencies may include:

      New Jersey Division of Consumer Affairs

      124 Halsey St

      Newark NJ 07102

      (973) 504-6200

      https://www.njconsumeraffairs.gov/Pages/default.aspx

      BBB records show a license number of 010099 for this business, issued by Pennsylvania Office of Attorney General. The expiration date of this license is 7/1/2025.

      These agencies may include:

      Pennsylvania Office of Attorney General

      16th Floor, Strawberry Square

      Harrisburg PA 17120

      (717) 787-5211

      Type of Entity:
      Corporation
      Alternate Business Name
      • Lednor Corporation
      Business Management
      • Mrs. Vanessa De Capitani, Human Resources Manager
      • Mr. Delphin Thebaud, President
      Contact Information

      Principal

      • Mr. Delphin Thebaud, President

      Customer Contact

      • Mrs. Vanessa De Capitani, Human Resources Manager
      • Mr. Delphin Thebaud, President
      Additional Contact Information

      Fax Numbers

      • (410) 987-4194
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      43 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      54 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      William B

      1 star

      10/04/2024

      When I got the Gutter Helmet product installed, I was very happy with the results; it's done exactly what is promises, to help me avoid having to ever clean my gutters. That all changed when a downed tree grazed our house about two months ago. Minor damage to the gutters, but required a fix both to them and the gutter helmet product. Upon calling Gutter Helmet, I found out they are now owned by Lindor Home Solutions. I was sent by the person answering my call to their "customer care unit." No one answered and I was asked to leave a message, which I did. A few days later, I received a call, but when I answered, the person said "hold for customer care." They didn't answer again, and I left a second message. After 12 calls over two weeks, I finally reached an actual person who arranged an estimator to come look at the damage. He refused to give an estimate until the roof (shingles) were repaired, with no explanation as to why that was necessary. Two more week to get the shingles repaired and I started on the treadmill of a dozen calls to Lindor only to get sent to the customer service area that never answers the phone. I somehow (I honestly don't recall how) was able to connect with a service person who came out, game me an estimate, and indicated that a contract would be e-mailed to me. It never was. A dozen more calls and I got the contract and signed it, returned it to Lindor. Four weeks later, I received a call for scheduling the repair. In in all, over three months to repair roughly 4 feet of gutter/gutter helmet. Their customer service is both the worst I've ever experienced with any business, but seems deliberately set up not to provide service except to the most persistent (or masochistic) customers. Will never use them again.

      Local BBB

      BBB of Greater Maryland

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