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          Find a Location

          Home Escapes has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Home Escapes

              5528 Nicholson Ln Rockville, MD 20852-3102

            • Home Escapes

              509 S Exeter St Ste 320 Baltimore, MD 21202-5058

            • Home Escapes

              10265 York Rd Hunt Valley, MD 21030-3223

            • Home Escapes

              6475 Dobbin Rd Columbia, MD 21045-4883

            • Home Escapes

              11264 James Swart Cir Fairfax, VA 22030-5023

            Business ProfileHome Escapes

            Outdoor Furniture
            Multi Location Business

            Contact Information

            5528 Nicholson Ln

            Rockville, MD 20852-3102

            Get Directions
            Visit Website
            (301) 794-8794

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Home Escapes has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Home Escapes

                5528 Nicholson Ln Rockville, MD 20852-3102

              • Home Escapes

                509 S Exeter St Ste 320 Baltimore, MD 21202-5058

              • Home Escapes

                10265 York Rd Hunt Valley, MD 21030-3223

              • Home Escapes

                6475 Dobbin Rd Columbia, MD 21045-4883

              • Home Escapes

                11264 James Swart Cir Fairfax, VA 22030-5023

              Location of This Business
              5528 Nicholson Ln, Rockville, MD 20852-3102
              BBB File Opened:
              7/19/1996
              Years in Business:
              61
              Business Started:
              1/19/1963
              Date of New Ownership:
              10/1/2014
              Business Incorporated:
              4/18/2014
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Offenbacher Pool 'n Patio Shops
              • Offenbacher Pool and Patio
              • Offenbacher's
              • ACP-Offenbachers, LLC
              Business Management
              • Mr. Mark Ramos, General Manager
              • Mr. Andrew Cohen, CEO
              • Mr. Alex Ikenson, Owner
              Contact Information

              Principal

              • Mr. Andrew Cohen, CEO
              • Mr. Alex Ikenson, Owner

              Customer Contact

              • Mr. Alex Ikenson, Owner
              Additional Contact Information

              Fax Numbers

              • (888) 231-9838
                Primary Fax
              • (301) 794-0457
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/13/2023

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              The merchant, Rockville store, in particular a store manager named **** suggested/tried to induce credit fraud and down payment fraud in order to extort money for a major purchase. We utilized the ***** ***** credit application provided by this merchant, where the credit is issued by way of a hardcopy **** card. The merchant is demanding 30% cash upfront With the balance going on the credit card. Upon communicating with ***** ********** about the disclosures and the legal language on this vendors website, there is no requirement nor any mention of a 30% deposit. We were verbally harassed by **** the store manager and intend to pursue this matter regardless of the cost and purely as a matter of principle. Please be aware when dealing with this merchant that their financial dealings are less than ethical, and rather than spending $40-$60,000 in their store, we will take all of our business elsewhere, and make sure we share our experience with others in the Potomac and Rockville area.

              Customer Reviews

              0 Customer Reviews

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              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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              BBB Reports On

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