We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Ford Extended Service Business has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Ford Extended Service Business

              P.O. Box 6045 Dearborn, MI 48121

              BBB Accredited Business

            • Ford Extended Service Business

              P.O. Box 6075 Dearborn, MI 48121

              BBB Accredited Business

            • Ford Extended Service Business

              P.O. Box 1735, MD 7120 Dearborn, MI 48121

              BBB Accredited Business

            • Ford Extended Service Business

              P.O. Box 4233 Dearborn, MI 48126

              BBB Accredited Business

            Business ProfileFord Extended Service Business

            Auto Warranty Processing
            Multi Location Business
            BBB accredited business

            Contact Information

            P.O. Box 6045

            Dearborn, MI 48121

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/1927

            Years in Business: 121

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            http://fordprotect.ford.com

            Business Details

            This is a multi-location business.

            Find a Location

            Ford Extended Service Business has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Ford Extended Service Business

                P.O. Box 6045 Dearborn, MI 48121

                BBB Accredited Business

              • Ford Extended Service Business

                P.O. Box 6075 Dearborn, MI 48121

                BBB Accredited Business

              • Ford Extended Service Business

                P.O. Box 1735, MD 7120 Dearborn, MI 48121

                BBB Accredited Business

              • Ford Extended Service Business

                P.O. Box 4233 Dearborn, MI 48126

                BBB Accredited Business
              Location of This Business
              P.O. Box 6045, Dearborn, MI 48121
              BBB File Opened:
              5/8/2000
              Years in Business:
              121
              Business Started:
              1/1/1903
              Accredited Since:
              10/1/1927
              Type of Entity:
              Corporation
              Alternate Business Name
              • Ford Extended Service Plan Headquarters
              • American Road Services Company
              • American Road Insurance
              Additional Contact Information

              Fax Numbers

              • (888) 320-8695
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              LaDarious S

              07/12/2024

              **** extended warranty is horrible.. my vehicle went into service 3 days ago. Ive been without a vehicle since then. Dealership called and stated they would need another 3-5 days to complete repairs. my **** extended warranty is giving them a hard time on loaner, a service I specifically paid for in my extended contract. After contacting **** they offered me to pay out of pocket and send invoice to them, and they would reimburse me.. I stated this is not what my contract say.. it say we will provide a rental up to 10 days or *********************************** a hard time holding up to this .. I will be trading off all three of my **** vehicles , two of which are paid for , and going back to *****
              Read 6 More Customer Reviews

              Local BBB

              BBB of Detroit & Eastern Michigan

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.