Business ProfileforTri County Water
Additional business information
On June 10, 2022, BBB requested that the company substantiate, modify, or discontinue its advertising claims advertised on the company’s website. The website advertises “100% Satisfaction Guarantee”, “Your Assurance Guarantee”, and “Advantage Warranty”. The business responded on June 29, 2022, indicating a commitment to comply with BBB's request. As of July 26, 2022, the website remains unchanged and the business has not responded to BBB's call/emails seeking a date when the changes will be complete.
According to the BBB Code of Advertising Section 20. Warranties or Guarantees, “When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.”
To see the full version of BBB’s Code of Advertising, click here.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 2701 Wildwood Ave, Jackson, MI 49202-3932
- BBB File Opened:
- 4/4/2022
- Years in Business:
- 56
- Business Started:
- 11/19/1968
- Business Started Locally:
- 11/19/1968
- Business Incorporated:
- 11/19/1968
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Contact Information
Customer Contact
- Daniel Watts, President
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
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