Business ProfileforThe Floor Trader
Additional business information
On September 16, 2024, BBB Serving Eastern Michigan and Upper Peninsula requested that the company substantiate, modify, or discontinue its advertising “Up To” savings claims. Specifically, the company advertises “Save up to $500*” with no corresponding disclosures.
The BBB Code of Advertising states that, “Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided”
According to Section 11. Up To Price Savings Claims, "To avoid confusion or any possible deception, an advertiser should consider including a disclosure of both the minimum and maximum savings available under the offer. In such an instance, the advertiser must avoid any undue or misleading display of the maximum."
As of September 27, 2024, the business has failed to respond to BBB requests.
At-a-glance
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Business Details
- Location of This Business
- 4255 Bay Rd, Saginaw, MI 48603
- BBB File Opened:
- 3/10/2014
- Years in Business:
- 15
- Business Started:
- 3/20/2009
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
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