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Find a Location

1 Call Away has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • 1 Call Away

      445 Swanson Rd Saginaw, MI 48609-6928

    • 1 Call Away

      6006 Westside Saginaw Rd Bay City, MI 48706

    Business Profilefor1 Call Away

    Computer Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    1 Call Away has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • 1 Call Away

        445 Swanson Rd Saginaw, MI 48609-6928

      • 1 Call Away

        6006 Westside Saginaw Rd Bay City, MI 48706

      Location of This Business
      445 Swanson Rd, Saginaw, MI 48609-6928
      BBB File Opened:
      10/9/2008
      Years in Business:
      18
      Business Started:
      1/1/2006
      Business Started Locally:
      1/1/2006
      Business Incorporated:
      1/1/2006
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • 1 Call Away, LLC
      Additional Contact Information

      Fax Numbers

      • (989) 792-2969
        Primary Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Ryan S

      1 star

      06/04/2024

      I had paid *** the owner for a server and part of the agreement was to install that server, he has not been willing to help with the install and also will not provide me with the security four digit Code needed to access the server to use it. I have spoken with him by calling from another phone number and he immaturely hung up on me vs having a mature professional conversation. I told him if there was any additional remaining balance I could pay for that but wasnt comfortable doing so until he finished what I had pre paid for with the server and other work etc. He hung up on me and was just extremely unprofessional for that call and for most of his time spent doing any I.T. work for us. Honestly a horrible experience all around. Very disappointed and now basically have to pur*** a legal route to *** him since he wont be a professional / ethically /morally sound individual and have a calm controlled conversation to resolve the is*** at hand. ????

      1 Call Away Response

      06/05/2024

      Reviewer was denied service due to nonpayment of services totaling over $1000, trying to insist they were "part of the project" when told multiple times that the extra work done was not part of the original scope. This was explained clearly to them numerous times. The $1,168.66 balance has not been paid since billed in mid-2021 when the non-scoped work was performed. Per company policy, clients are denied service if they have an outstanding balance over a certain amount of time.

      Local BBB

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