Business ProfileforDave Sinclair Chrysler Dodge Jeep RAM
At-a-glance
Customer Complaints
5 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 2326 W Osage St, Pacific, MO 63069-1155
- BBB File Opened:
- 1/1/1962
- Years in Business:
- 62
- Business Started:
- 1/1/1962
- Business Started Locally:
- 1/1/1962
- Accredited Since:
- 3/11/2014
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Don Flier Motors
- Hours of Operation
Primary
- M:
- 7:30 AM - 7:00 PM
- T:
- 7:30 AM - 6:00 PM
- W:
- 7:30 AM - 7:00 PM
- Th:
- 7:30 AM - 6:00 PM
- F:
- 7:30 AM - 7:00 PM
- Sa:
- 9:00 AM - 5:00 PM
- Su:
- Closed
- Business Management
- Mr. David Sinclair Jr., Owner
- Mr. Tyler Trenary, General Manager
- Contact Information
Principal
- Mr. David Sinclair Jr., Owner
Customer Contact
- Mr. Tyler Trenary, General Manager
- Additional Contact Information
Fax Numbers
- (636) 257-3670Primary Fax
Phone Numbers
- (636) 271-4055Other Phone
- (877) 935-4379Other Phone
- (636) 257-3670
Customer Complaints
5 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/08/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I took in my car to their shop yesterday because another mechanic told me that I would need to go to the dealership to have my car repaired. So I took it to Dave Sinclair and paid for them to do a diagnostic test. They told me what the problems were but 800 dollars later I went to start my car and the engine light is still on and the car is doing the same thing as before I brought it to them. I did not even drive the car off their lot. I ended up waiting for 6 hours for them to call me about the car which never happened. So I called them and I was immediately treated rude and abruptly at my request and they continued to tell me I would have to pay more money for the issue they were suppose to fix in the first place. The diagnostic test I paid for should have showed them everything that was wrong the first time. Now they are telling me more work is needed and now telling me I have to pay even more money. This is not acceptable. They cannot treat their customers this way.
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