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Find a Location

BTS Outdoor Solutions & More has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBTS Outdoor Solutions & More

    Concrete Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/20/2022

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Concrete Contractors,

    BTS Concrete Solutions is a one stop shop for all your concrete needs. From driveways and sidewalks to custom patios and parking pads and we have the technical expertise to deliver a premium product .

    Products & Services

    Pressure washing (cleaning), sealing, caulking, pouring of concrete, paver restoration, pressure washing of decks, play sets, fences, Parking lot striping.

    Business Details

    Location of This Business
    St. Louis, MO 63125-2443
    BBB File Opened:
    10/27/2016
    Years in Business:
    9
    Business Started:
    2/10/2015
    Accredited Since:
    6/20/2022
    Alternate Business Name
    • BTS Concrete Solutions
    • BTS Concrete Solutions & More LLP
    Business Management
    • Mr. Bill T Sabourin, Owner
    Contact Information

    Principal

    • Mr. Bill T Sabourin, Owner

    Customer Contact

    • Mr. Bill T Sabourin, Owner

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dee M

    1 star

    07/17/2024

    BTS was hired on 05/31/24 to pour a concrete pad. I wanted it done within a month and was assured this would not be an issue. On 06/14/24 I paid the 50`% deposit and was told they would start in two days. He became unresponsive to my texts for several days and then promised he would be there the next day to start. My backyard is a disaster. I will have to hire a landscaper to come in and fix the damage done by BTS to my yard as well as the neighbor's yard. My belief is that he subcontracted out the job to get it done, trying to dance a fine line between they are my employees and I have no control over the job. BTS does not want to take responsibility for any damage. **** does not want to take responsibility for anything that went wrong, he only wants the checks. The two men that actually did the work were great to work with. **** was not.

    BTS Outdoor Solutions & More Response

    07/19/2024

    1-To start I was not hired to start til I had opening. 7/1/24. 

    2- she paid 1/3 down the the work order changed.

    started with a small pad then was widened bt 1ft all the way around. Then she added a wall about 30ft long. Then a 10ft drain was added with about 60 ft of buried drain pipes. She Then had a bill of $8950.00 this was to clean all concrete and house after finished. She Then said do not do that. I knocked off $400.00. She gave a 2nd check of $2800.00. Paid a total of $5200.00 of the $8550.00 She owed. The added all this work. She now refuses to pay. Very difficult lady. Everything was done. And we had a bunch of rain. This is why it took 2 to 3 weeks. She still owes $2950.00. She even told me she was going to give me bad reviews so she does not have to pay me.  We all know grass get driven on and we are not responsible for it. I even explained that to her she was fine with it. We even took he gate off and put it back removed the post and gate put back in ground. With no charge because I forgot it in my original quote. I do not deserve this review. This lady was hard to work with from the start. 

    Local BBB

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