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          Find a Location

          Cone Health has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Cone Health

              1200 N Elm St Greensboro, NC 27401-1020

            • Cone Health

              1121 North Church Street Greensboro, NC 27401

            • Cone Health

              1240 Huffman Mill Rd Burlington, NC 27215-8700

            • Cone Health

              509 S Van Buren Rd STE B Eden, NC 27288-5083

            • Cone Health

              618 S Main St Reidsville, NC 27320-5020

            Business ProfileCone Health

            Hospital
            Multi Location Business

            Contact Information

            1200 N Elm St

            Greensboro, NC 27401-1020

            Visit Website
            (336) 832-7000

            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            43 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 71

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Acute care and specialty hospitals, clinics, outpatient services, physician services and nursing homes

            Business Details

            This is a multi-location business.

            Find a Location

            Cone Health has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Cone Health

                1200 N Elm St Greensboro, NC 27401-1020

              • Cone Health

                1121 North Church Street Greensboro, NC 27401

              • Cone Health

                1240 Huffman Mill Rd Burlington, NC 27215-8700

              • Cone Health

                509 S Van Buren Rd STE B Eden, NC 27288-5083

              • Cone Health

                618 S Main St Reidsville, NC 27320-5020

              Location of This Business
              1200 N Elm St, Greensboro, NC 27401-1020
              BBB File Opened:
              1/22/2000
              Years in Business:
              71
              Business Started:
              2/24/1953
              Alternate Business Name
              • Cone Health Child Neurology
              • Cone Health Cancer Center at MedCenter High Point
              • Alamance Regional Medical Center
              • Cone Health Cancer Center at MedCenter Mebane
              • Cone Health Medical Group HeartCare at MedCenter Kernersville
              • Administrative Services Building
              • Alamance Regional Outpatient Imaging Center
              • Alamance Reginal Psychiatric Associates
              • Alamance Skin Center
              • Alliance Urology Specialists-Reidsville
              • Atrial Fibrillation Clinic at Moses Cone Hospital
              • Bernard A. Marshall, MD
              • Brown Summit Family Medicine
              • Burlington Family Practice
              • Burlington Urological Associates
              • Alamance Surgical Associates
              • Alamance Vein and Vascular Surgery, PA
              • Allergy and Asthma Center of NC-Asheboro
              • Allergy and Asthma Center of NC-Greensboro
              • Allergy and Asthma Center of NC-High Point
              • Allergy and Asthma Center of NC-Reidsville
              • Alliance Urology Specialists
              • Center for Women's Healthcare at Kernersville
              • Center for Women's Healthcare at MedCenter High Point
              • Center for Women's Healthcare at Stoney Creek
              • Center for Women's Healthcare at Women's Hospital
              • Children's Emergency Department at Moses Cone Hospital
              • Christopher E. Newman, MD
              • Cone Health Cancer Center at Annie Penn
              • Cone Health Cancer Center at Wesley Long
              • Cone Health Community Health & Wellness Center
              • Cone Health Developmental and Psychological Center
              • Cone Health Family Medicine Center
              • Cone Health Heart & Vascular Center
              • Cone Health Internal Medicine Center
              • Cone Health Mebane Physical Therapy
              • Cone Health Medical Group HeartCare at Annie Penn
              • Cone Health Medical Group HeartCare at Burlington
              • Cone Health Medical Group HeartCare at Church Street
              • Cone Health Medical Group HeartCare at Eden
              • Cone Health Medical Group HeartCare at Madison
              • Cone Health Medical Group HeartCare at MedCenter High Point
              • Cone Health Medical Group HeartCare at Northline Avenue
              • Cone Health Neurorehabilitation Center
              • Cone Health Outpatient Audiology
              • Cone Health Outpatient Behavioral Health at Greensboro
              • Cone Health Outpatient Behavioral Health at Kernersville
              • Cone Health Outpatient Behavioral Health at Reidsville
              • Cone Health Outpatient Cancer Rehabilitation Center
              • Cone Health Outpatient Orthopedic and Pediatric Rehabilitation at Greensboro
              • Cone Health Outpatient Rehab Center at Adams Farm
              • Cone Health Outpatient Rehab Center at Alamance Regional
              • Cone Health Outpatient Rehab Center at Brassfield
              • Cone Health Outpatient Rehab Center at Madison
              • Cone Health Outpatient Rehab Center at MedCenter High Point
              • Cone Health Outpatient Rehab Center at MedCenter Kernersville
              • Cone Health Outpatient Rehab Center at Reidsville
              • Cone Health Pediatric Rehabilitation Center at Burlington
              • Cone Health Pediatric Teaching Service
              • Cone Health Physical Medicine and Rehabilitation
              • Cone Health Primary Care at MedCenter Kernersville
              • Cone Health Sickle Cell Medical Center
              • Cone Health Sports Medicine
              • Cone Health Sports Medicine at MedCenter High Point
              • Cone Health Urgent Care at MedCenter Kernersville
              • Cone Health Urgent Care at MedCenter Mebane
              • Cone Health Urgent Care Center
              • Cone Health Wound Care and Hyperbaric Center
              • Cornerstone Medical Center
              • Crossroads Psychiatric Group
              • Edgewood Place
              • Ely Surgical Associates
              • Ely Surgical Associates - Burlington
              • Emergency Department - Alamance Regional
              • Emergency Department - Annie Penn Hospital
              • Emergency Department - MedCenter High Point
              • Emergency Department - Moses Cone Hospital
              • Emergency Department - Wesley Long Hospital
              • Employee Health & Wellness - Burlington
              • Employee Health & Wellness - Greensboro
              • Employee Health & Wellness - Kernersville
              • Employee Health & Wellness - Mebane
              • Family Tree OB/GYN
              • Femina Women's Center
              • Glen Raven Medical Care Center
              • Greensboro Gynecology Associates
              • Greensboro Women's Health Care
              • Guilford Foot Center
              • Guilford Foot Center at MedCenter Kernersville
              • Guilford Neurologic Associates
              • Heart Failure Clinic at Alamance Regional Medical Center
              • James J. Crossley, MD
              • LeBauer Behavioral Medicine at Brassfield
              • LeBauer Behavioral Medicine at MedCenter-High Point
              • LeBauer Behavioral Medicine at Stoney Creek
              • LeBauer Behavioral Medicine at Walter Reed Dr.
              • LeBauer Endocrinology
              • LeBauer Gastroenterology
              • LeBauer HealthCare at Brassfield
              • LeBauer HealthCare at Burlington Station
              • LeBauer HealthCare At Oak Ridge
              • LeBauer HealthCare at Stoney Creek
              • LeBauer Neurology
              • Lebauer Primary Care at Elam Avenue
              • LeBauer Primary Care at MedCenter High Point
              • LeBauer Pulmonary Care at Burlington
              • LeBauer Summerfield Village
              • Lifestyle Center at Alamance Regional
              • Mary John Baxley, MD
              • Mebane Medical Clinic
              • Moses Cone Surgery Center
              • North Elam Medical Plaza
              • Norville Breast Care Center at Alamance Regional
              • Nutrition and Diabetes Education Services at Alamance Regional
              • Nutrition and Diabetes Education Services at Greensboro
              • Nutrition and Diabetes Education Services at MedCenter Mebane
              • Nutrition and Diabetes Education Services at Reidsville
              • Pediatric Sub-Specialists of Greensboro
              • Penn Nursing Center
              • Physical and Sports Rehab Center Burlington
              • Piedmont Family Medicine
              • Piedmont Orthopedics
              • Piedmont Pediatrics
              • Piedmont Senior Care and Adult Medicine
              • Piedmont Triad Family Medicine
              • Premier Pediatrics of Eden
              • Preston S. Clark, MD
              • Primary Care at Forest Oaks
              • Regional Center for Infectious Disease
              • Reidsville Clinic for Gastrointestinal Disease
              • Reidsville Diagnostic Center
              • Reidsville Endocrinology Associates
              • Reidsville Family Medicine
              • Reidsville Orthopedics & Sports Medicine
              • Reidsville Pediatrics
              • Reidsville Primary Care
              • Retina and Diabetic Eye Center
              • Rockingham Eye Associates, P.A.
              • Rockingham Gastroenterology Associates
              • Rockingham Surgical Associates
              • Sleep Disorders Center at Alamance Regional
              • Sleep Disorders Center at Annie Penn
              • Sleep Disorders Center at Wesley Long
              • South Graham Medical Center
              • Su Wooi Teoh, MD, PA
              • The Breast Center of Greensboro Imaging (CH Partner)
              • The Village at Brookwood
              • Tim and Carolynn Rice Center for Child and Adolescent Health
              • Triad Cardiac & Thoracic Surgeons
              • Triad Foot Center (Asheboro)
              • Triad Foot Center (Burlington)
              • Triad Foot Center (Greensboro)
              • Triad Foot Center (High Point)
              • Triad Internal Medicine Associates
              • Triad Retina & Diabetic Eye Center
              • Urgent Medical & Family Care
              • Vascular & Vein Specialists of Greensboro
              • W. Spencer Tilley, MD
              • Wesley Long Surgery Center
              • Western Rockingham Family Medicine
              • Wound Healing Center at Alamance Regional
              • The Moses H. Cone Memorial Hospital
              • Wesley Long Hospital
              • Womens Hospital
              • Behavioral Health Hospital
              • Cone Health Cancer Center at Alamance Regional
              • Annie Penn Hospital
              Business Management
              • Mr. Terry Akin, President/CEO
              • Mr. Preston Hammock, President
              • Mr. Mike Simms, Vice President of Finance
              Contact Information

              Principal

              • Mr. Terry Akin, President/CEO
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              43 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2024

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              So, I have been going to this ********************************************* practice since probably June of 2023. When I first started going. I told them I had just moved from ********, and I wanted to continue my allergy shots. I need a schedule doctors appointment with them. I meet with them. I selected a private insurance company at first. I show them this is who my insurance company is. No problem. That insurance company pulled a fast one on me. They admitted that they did wrong, I transferred insurance companies to ********** and blue shield of NC. I immediately told Cone health this change. Matter of fact I cancelled the other insurance before it even started and started with BCBS before anything could get going. Cone health was aware because they asked for my insurance card. No problem was brought up to me. Over the next probably 6-8 months, I'm getting allergy shots there, nothing is brought up to me about BCBS being out of network. My allergy serum runs out. The doctors down here tell me. They have to get an allergy test of their own, so they can made their own allergy serums for injections. I've gotten allergy shots for 15 years plus, so I know this is standard protocol. So, they still know I'm with BCBS and I'm not aware they it's out of network. We proceed with the allergy test, and they even give me my first allergy shot. I'm not sure, why they needed to see my card again. But the insurance gets brought up again. Now, after all of the sudden it's out of network & the charges are like $900. I understand, as the client you're suppose to know if coverage is out of network or not. But, when I hand you my card and proceed to attend the practice for at least 6-8 months, and nothing is said. Then you decide to do two appointments, and you don't tell me that it's out of coverage. Then, I'm not sure if it was the new year or what, but then you tell me oh by the way, you're out of coverage, and you're down $900. I'm very frustrated by this process. In which, is the reason for my complaint.
              Read 42 More Complaints

              Customer Reviews

              10 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Terri S

              10/15/2024

              My 88 yo mother was on floor 6 room 1609 & 1601 last week for what turned out to be a very bad UTI. ******/****** on this floor were horrific to her. Mom tells her I want to go home, she says "you will go home when I tell you to go home"!! Mom scoots down to the end of the bed. ****** comes scoots her back up forcibly,and said "now don't you move again"!! At the end of ******** shift she did not come back to mom's room and say how her day went, kiss my but, or anything???Mom asked me every day can I please leave today (so sad)??? The night before she was going to be released I brought her clothes so she would have something warm to wear. The nurse told mom no I'm not changing you, you can wear the gown you don't need clothes on!!!I really hope these people die before they get old so they won't be treated like my mother was treated!!!***** *******
              Read 9 More Customer Reviews

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              BBB® of Central and Northwest North Carolina

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