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          Find a Location

          Renewal by Andersen of Central North Carolina has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileRenewal by Andersen of Central North Carolina

            Window Installation
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4250 Regency Dr

            Ste 101

            Greensboro, NC 27410-8165

            Visit Website
            Email this Business
            (336) 299-5051

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            Customer Reviews

            1.41/5

            Average of 32 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            58 complaints closed in last 3 years

            5 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/2010

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Renewal by Andersen is the start-to-finish window replacement division of Andersen Window Corporation. We custom-build and install windows and doors.

            Business Details

            This is a multi-location business.

            Find a Location

            Renewal by Andersen of Central North Carolina has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              4250 Regency Dr Ste 101, Greensboro, NC 27410-8165
              Email this Business
              BBB File Opened:
              2/4/2005
              Years in Business:
              21
              Business Started:
              3/12/2003
              Business Incorporated:
              4/14/2003
              Accredited Since:
              4/1/2010
              Type of Entity:
              Corporation
              Alternate Business Name
              • Renewal by Anderson of Central NC
              Business Management
              • Ms. Jodie McClement, Director of Marketing
              • Ms. Angela Fuller, Secretary
              Contact Information

              Customer Contact

              • Ms. Jodie McClement, Director of Marketing
              Additional Contact Information

              Fax Numbers

              • (336) 553-2944
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              58 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/11/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Resolved
              We had anderson window install new windows and doors on our house. Since then they have had to come back 6 times for repairs. They were here last week and already need to come back to fix an issue from last week along with two new issues they created. We spent $40,000 for this project. It should not require multiple repairs that are clearly installer error and poor product quality. Not to mention the lack of consistency in the install. Some windows are set two -three inches deep while others are much less causing blinds to fit inconsistently. The fact that no one except repair guys have come to follow up (at this point I would expect to see a supervisor or manager) shows how little the company cares. When I posted a complaint on ********* they called to sell us new windows.
              Read More
              Read 57 More Complaints

              Customer Reviews

              32 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Mahleah M

              10/04/2024

              ZERO STARS. Fell for the sales tactic hook line and sinker. My mother passed away and left me just enough that I broken window in my home was going to be able to be repaired. I shopped around, but got cornered into a today only offer. Windows are done, ********* forward to now,Im disabled and have repeatedly ad nauseum requested that we schedule the final walkthrough without a voice call. Its been months and they refuse. Flat out refuse. Insist on getting me on the phone and speaking with me, and never any resolutions, never gave me a datejust tell me a PARTNER company will contact me with complimentary necessary storm shutters that are required by code. The PARTNER COMPANY TRIES TO SELL ME THESE COMPLIMENTARY SHUTTERS!!!! so Ive stopped answering. Andersen charged me for and installed my windows. and neglected to mention NEW COSTS and continue to claim its complimentary. So they keep giving me a script, and I think they are hoping I opt in for some referral package that gets them a kickback. Thats the only thing that makes up for the WORST CUSTOMER EXPERIENCE I HAVE EVER and I mean EVER TO THE **** ever had. Its a runaround for an unnecessarily expensive product that they pretend is the only good window in existence. They are predators. I cant get away from them now. They call constantly but wont resolve my issue. Supposed start to finish white glove service is a FLAT OUT LIE. Im sure they will continue to lie and make up some retail jargon to dismiss me and victim blame. LISTEN TO ME. DO NOT USE THEM. DO NOT. DO NOT DO NOT.

              Renewal by Andersen of Central North Carolina Response

              10/10/2024

              Good afternoon, I was able to speak with our team and they have confirmed the cost of your impact protection has already been covered. The company that we work with for this protection is attempting to get in contact with you to discuss your schedule. I have been informed that they have not had the opportunity to speak with you up to this point and have only been able to leave you messages. We would be happy to work with you in getting your final inspection scheduled but the appointment with the impact protection company will have to be completed first so that everything meets code and will pass the inspection. If youd like, we can schedule a call with you to help facilitate having the impact protection delivered. Please let us know a time that would work for you.Hailey
              Read 31 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

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