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          Online Information Services Inc has 1 locations, listed below.

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            Business ProfileOnline Information Services Inc

            Collections Agencies

            Contact Information

            PO Box 1489

            Winterville, NC 28590-1489

            Get Directions
            Visit Website
            (252) 758-4141

            Customer Reviews

            1/5

            Average of 29 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            217 complaints closed in last 3 years

            64 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Online Information Services Inc. offers the collection of past due accounts for creditors. Also offers consumer reports for utility companies, property managers and mortgage lenders.

            Business Details

            Location of This Business
            PO Box 1489, Winterville, NC 28590-1489
            BBB File Opened:
            5/1/1994
            Years in Business:
            70
            Business Started:
            1/1/1954
            Date of New Ownership:
            11/27/1986
            Business Incorporated:
            8/23/1989
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 888 for this business, issued by North Carolina Department of Insurance

            These agencies may include:

            North Carolina Department of Insurance

            PO Box 26387

            Raleigh NC 27611

            (919) 807-6750

            https://www.ncdoi.gov/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Online Collections
            • Online Mortgage Reporting
            • Online Utility Exchange
            • Online Rental Exchange
            • Web Credit Bureau.com
            • Online Healthcare Collections
            Business Management
            • Mr. John W. Blair, President
            Contact Information

            Principal

            • Mr. Mike McCeney, Manager

            Customer Contact

            • Mr. Mike McCeney, Manager
            Additional Contact Information

            Fax Numbers

            • (252) 757-2115
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Understand consumer rights when it comes to debt collection

            Customer Complaints

            217 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/14/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I previously submitted a complaint to the BBB and I online information service about my credit, I contact them to inform them I never received a contract of me signing stating that I will pay them anything. I also reached out to online information service for them to give me proof of contract. I contact them over the phone and by mail the last time. I contact them over 30 days ago and still havent received any information. I would love to have this removed from my credit and if not, my lawyers would be involved. I sent a letter to their Address on file ********************************* I would love to see this issue and complain. Ill in the most professional way and results to me getting this deleted any race off of my credit. This will be my second time submitting a complaint. If the BBB cannot help me, I dont know who could.
            Read More
            Read 216 More Complaints

            Customer Reviews

            29 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jerlyn A

            09/03/2024

            My son just graduated from college and is just starting out. I told him he needed to set up an account through Experian or Credit Karma. He set up an account with ********************** Karma and saw a collections on his profile from this company. When we called they were very rude, would not tell us what it was for, but did say they sent the bill to his college address that he hasn't been at for over a year. Continued to ask questions and they hung up on us. We are disputing this debt using Credit Karma.

            Online Information Services Inc Response

            09/04/2024

            Thank you so much for bringing this to our attention. At ONLINE Information Services, we take matters such as this extremely seriously.Part of our mission statement is to satisfy the business needs of our clients,while proving world-class customer service to every single consumer. Your input helps us to identify the situation and investigate it thoroughly to enhance our customer service and training programs. We are diligently working to not only resolve your individual situation, but to further enhance our practices to ensure we adhere to and exceed the expectations of not only our clients but the consumers we work with every day.
            Read 28 More Customer Reviews

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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