Business ProfileforDan O'Brien Kia North Hampton

I should have know from my first dealings with the car dealership. Dishonesty from the start. I purchased a Kia Sportage and was told by my sales rep that there was a remote start. I purchased the car knowing that it had it. 2 months later I called the dealership asking how to use the remote. I was told there wasn't a remote start but they would install one for 50% off. I argued with the manager stating i was told by the rep there was one. He stated that I signed something that said "no promises were made" I stated that he was not there for the original conversation and how would he know what was said?" He stated "sorry. but no promises were made and you signed something stating that!" I schedule my new appointment to have the new remote start put in and it took hours longer than expected. I went to the dealership and asked what was going on. The service department said that they needed to REMOVE the original remote start to install the new remote start. They were now privy to my conversation with the manager and did what was scheduled for them to do. 4 years later............. Deceptive practices!!!! I purchased a warranty for my vehicle that would help with brakes, tires and oil changes for 10 years. Today, 07/25/23, I called to schedule maintenance and found out that my warranty is not good. I was told that I would need to go after Dan O***** Kia to get reimbursed for my oil change, tires and brakes that are needed. DO NOT go to DAN O***** to purchase a car!!!!!! I am disgusted with what they do and how they treat customers. No call was made to me letting me know that Dan O***** was selling the dealership and that my warranty with them is null and void!