Business ProfileforMetro Luxury Corp.

It has been the worst experience we have had, being the first and the last. You provide a very poor service, terrible from the dispatchers to the drivers all with a bad attitude and do not help and lie about the waiting time

We are truly sorry to hear about the negative experience you encountered with our service. Your feedback is crucial to us, and we genuinely appreciate you taking the time to share your concerns.We deeply regret that your experience fell short of your expectations and that you encountered issues with both our dispatchers and drivers. Providing excellent customer service is our utmost priority, and we sincerely apologize for any inconvenience caused by the attitude and behavior of our staff.Please rest assured that we take your feedback seriously and are committed to addressing the issues you've raised. We will be conducting internal reviews and implementing measures to improve the professionalism and attitude of our team members, as well as enhancing our communication processes to provide accurate waiting time estimates.We understand the frustration and disappointment you must feel, and we want to make things right for you. If there is anything specific we can do to rectify the situation or if you would like to discuss your experience further, please don't hesitate to reach out to us directly via email.Once again, we apologize for the inconvenience and disappointment you experienced, and we sincerely hope for the opportunity to restore your faith in our service in the future.Thank you for bringing this matter to our attention.Warm regards,