We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Heat Span Preventative Maintenance Service, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileHeat Span Preventative Maintenance Service, Inc.

            Boiler Repair
            Multi Location Business
            BBB accredited business

            Contact Information

            1980 E 35th St

            Brooklyn, NY 11234-4821

            Visit Website
            (718) 375-3320

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/7/2017

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Heat Span Preventative Maintenance Service, Inc. provides gas boiler and hot water heating equipment maintenance services. 

            Business Details

            This is a multi-location business.

            Find a Location

            Heat Span Preventative Maintenance Service, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              1980 E 35th St, Brooklyn, NY 11234-4821
              BBB File Opened:
              6/1/2002
              Years in Business:
              23
              Business Started:
              10/1/2001
              Business Incorporated:
              10/15/2001
              Accredited Since:
              4/7/2017
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Heatspan Chimney & Fireplace, Inc.
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/12/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              The contractor promised to sent me a receipt for the work done with a guaranty for the gas boiler. I have made a couple of telephone calls and sent numerous emails. I have not received any document from the business, for the work. When the boiler was installed I asked the technician for the receipt and the guarantee. I was told the receipt will come in email
              Read More
              Read 3 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              AM M

              08/30/2024

              Do YOURSELF a favor - DONT USE THIS COMPANY!!!!I pay for the HeatSpan service plan. The skinny serviceman comes to check my boiler. The boiler had a hesitation to start. The service man was there for over and hour checking wires with his volt meter. He couldn't remedy the problem. He recommends that we get his Heatspan Electrician to remedy the problem. Don't worry our electrician will be there in an hour. ( 90 mins elapsed ) a stocky serviceman comes in... Oh, "ALL these wires are disconnected?" I said your colleagues was just here tinkering with the wires. He calls the other guy, "what's going on with this job?" said the second serviceman to the first serviceman. "Oh it was like that already?" stated the first serviceman.I SAID" I didn't leave those wires like that!!" Well, " All I know that in 45 years I haven't seen this conditioning of a boiler ..." , "now we have to get another engineer in here to just to look like what happened" He has to behave for 4 hours... to the tune of $2250. That doesn't cover any parts , that is just him making a house visit, without any promises"****"NOW NO ONE WANTS TO TIUCH THE WORK BECAUSE THESE WIRES ARE LEFT DISCONNECTED!!"***Do yourself a favor!!! Don't patronize this company!! A few years ago 2021 they got me for a hot water heater. Same Guy!!! I had rust water In my water heater. a simple fix would be to change the "anode" to clean Or reduce rust!! They charge me $3000 CASH in the dead of winter to fix the water heater. When a second serviceman said that water heater only cost $900 bucks!!! Buyer Beware!!! I wouldn't buy anything else from them !! I am reporting this because of my bad experiences and dont want any one else to feel the excruciating pains of the feelings of "being had", or the lack of trust from a questionable company. JUST DON'T BE BOTHERED WITH THIS AT ALL!!!

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.