Business ProfileforRally Bus Corp.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 581 Newbridge Rd, East Meadow, NY 11554
- BBB File Opened:
- 12/19/2023
- Years in Business:
- 10
- Business Started:
- 10/15/2014
- Business Incorporated:
- 9/30/2014
- Type of Entity:
- Corporation
- Related Businesses
- Business Management
- Mr. Narinder Singh, CEO
- Mr. Numaan Akram, CTO
- Mr. Mehak Gulati, Customer Service Manager
- Contact Information
Principal
- Mr. Narinder Singh, CEO
Customer Contact
- Mr. Mehak Gulati, Customer Service Manager
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Laura N
5 stars08/07/2023
Rally Bus Corp. Response
08/09/2023
We sincerely appreciate you taking the time to share your experience using Rally Bus for transportation to the *********************** concert at ************. Your 5-star review truly brightened our day, and we're thrilled to hear that your journey was a success!
We're delighted that everything went smoothly, from the comfortable amenities on the bus to the exceptional service provided by our driver. It's wonderful to know that you found the air conditioning and bathroom facilities on the bus to your liking. Our team takes great care in ensuring that our vehicles are well-equipped to provide you with a comfortable and enjoyable ride.
We apologize for any inconvenience you experienced with the change in pick-up times and the lack of email notification. We value your feedback and will work on improving our communication in such cases to avoid any confusion in the future. We're glad to hear that you were proactive in checking the app for updates and that this allowed you to stay on top of the changes.
Your positive remarks about Rally Bus mean a lot to us, especially considering any concerns you might have had due to negative reviews you came across. We're committed to delivering a reliable and enjoyable transportation experience, and we're thrilled to have met your expectations.
Thank you once again for choosing Rally Bus for your transportation needs. We hope you had an incredible time at the *********************** concert at ************. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out to us at ***************> or *****************************.
Wishing you many more great experiences and concerts ahead!
Thanks & Regards,
Rally OurBus
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