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            • Hercules

              550 W John St Hicksville, NY 11801-1039

            Business ProfileHercules

            Laundry Equipment

            Contact Information

            550 W John St

            Hicksville, NY 11801-1039

            Visit Website
            (800) 526-5760

            Customer Reviews

            1/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            39 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 65

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            550 W John St, Hicksville, NY 11801-1039
            BBB File Opened:
            4/1/1993
            Years in Business:
            65
            Business Started:
            1/1/1959
            Business Incorporated:
            6/29/1960
            Type of Entity:
            Corporation
            Alternate Business Name
            • Hercules Coinomatic Corp.
            Business Management
            • Mr. Andrew May, President
            Contact Information

            Principal

            • Mr. Andrew May, President
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            39 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/11/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Washing Machine #9 has been broken for since 7/7/24. Numerous ************** calls have been made to Hercules Corp to repair washing machine #9. They will not respond & hang up when you call their service **** to repair ( ****** ). I've been living here 7 years & when there is a equipment problem, Hercules refuses to send technicians to repair their broken washing machines. Please assist if you can. We're at the end of our ropes here with Hercules Corp. I've also informed ***** Mgmt who manages this apartment building Thank you
            Read More
            Read 38 More Complaints

            Customer Reviews

            16 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Alicia J

            08/05/2024

            This corporation services apartment buildings and its clear that they know that they can get away with sloppy work. Their washing machines constantly break down, they ruin clothes, and clothes never get cleaned despite either using good quality laundry products or running several cycles. Their dryers are just as bad as your clothes never fully dry despite them being in the machine for an hour at a time. Laundry time is now a completely irritating hassle, and this company does nothing to improve despite multiple complaints from multiple customers across multiple buildings.

            Hercules Response

            08/06/2024

            We dispatch a technician as soon as a service call is placed. If you could please provide your laundry room address I can advise about service at your location.
            Read 15 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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