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          Flagship One Inc. has 1 locations, listed below.

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            Business ProfileFlagship One Inc.

            Auto Parts
            BBB accredited business

            Contact Information

            19 Wilbur St

            Lynbrook, NY 11563-2360

            Visit Website
            (516) 766-2223

            Customer Reviews

            1.86/5

            Average of 281 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            268 complaints closed in last 3 years

            88 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 12/18/2023

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Flagship One, Inc. is an online retailer of refurbished automotive control modules.


            Products & Services

            ENGINE COMPUTERS, FUEL INJECTION CONTROL MODULES, BODY CONTROL MODULES, INJECTION DRIVER MODULES, REPAIR SERVICES, FUEL INJECTION CONTROL MODULES, BODY CONTROL MODULES, INJECTION DRIVER MODULES, REPAIR SERVICES

            Business Details

            Location of This Business
            19 Wilbur St, Lynbrook, NY 11563-2360
            BBB File Opened:
            8/24/2012
            Years in Business:
            16
            Business Started:
            8/1/2008
            Business Incorporated:
            8/1/2008
            Accredited Since:
            12/18/2023
            Type of Entity:
            Corporation
            Business Management
            • Mr. Sean Krentzman, CEO
            • Mrs. Carissa Marquez, Director of Client Retention
            Contact Information

            Principal

            • Mr. Sean Krentzman, CEO

            Customer Contact

            • Mrs. Carissa Marquez, Director of Client Retention
            Additional Contact Information

            Fax Numbers

            • (516) 784-5231
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            268 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/10/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I bought a pcm for my 2002 dodge dakota from this business a couple years ago and it recently went bad. It had a lifetime warranty so I shipped it back to them and as of 9/10/24 they have had it for over 4 weeks. I call every 2 to 3 days for an update and every time I call it is something different. Last week a manager told me it would ship Wed 9/4 and I should receive it 9/6. I called 9/6 and they said it hasn't shipped. Someone called me today and just bluntly lied and said **** lost the first one and they are programming a second. I know this to be a lie because the shop app on my phone would have alerted me when the shipping label was created and I got nothing. I just want my working pcm to get my vehicle running that has been down for 5 weeks now, I can't even take the pcm somewhere else to get it fixed now because they have it
            Read More
            Read 267 More Complaints

            Customer Reviews

            281 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Justin W

            10/31/2024

            Complete Scammers. Ordered a refurbished *** on September 4th. The part was finally delivered on September 12th. Installed the *** and it created far more issues and threw codes that were never present prior to install. Contacted these scammers to let them know and sent the part back to have it "re-checked". I was told they found no issues and wanted to send me the same issue ridden part back, or could send me a new one that was programmed the same incorrect way as the previous one. After they steal your money, they ghost you and stop respondingto emails or communication. I did alot of research and vetting prior to order. Should of went with guy instinct but needed the vehicle repaired to make a living. Don't fall for these scammers. Next up, the ***********************. Stay clear of this company at all costs!
            Read 280 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

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